Back

Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

709 Reviews of Alan Webb Chevrolet

June 10, 2019

Great customer service! My salesman Jason White was amazing! He was super informative and didn’t push us into something we didn’t want. He was able to meet all of our needs a More

by glwelch33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White
Jun 20, 2019 -

Alan Webb Chevrolet responded

glwelch33, Great. We are thrilled to hear that Jason provided an amazing experience. Thank you for taking your time to leave this nice review and 5 star rating. We look forward to serving yours and your vehicle's future needs. Take care and Enjoy your new vehicle. Sincerely, The Alan Webb Chevrolet Family

June 07, 2019

great selection The dealership has a great selection of lifted trucks on site, easy to find what I was looking for. The three star rating was due to the cleanliness More

by vetter.jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Mike Hendrickson
Jun 07, 2019 -

Alan Webb Chevrolet responded

Mr. Vetter, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Take care and enjoy your new Silverado. Keith Archer General Sales Manager Alan Webb Chevrolet 360-574-1131 ext 250 keitha@alanwebbautogroup.com

June 03, 2019

Deceiving ? Not sure if I got a good deal on the car since this dealer ship did not lower the price at all. Also I was told one thing about extended warranty and More

by JCOBARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalie Erickson, Connor Murphy, Tyler Wendt
Jun 04, 2019 -

Alan Webb Chevrolet responded

JCOBARR, We are very sorry to hear about your experience. Please know that deception or misleading tactics are unacceptable with our auto group. We appreciate your feedback, it helps us to build a better customer experience. If your experience was anything less than perfect, it needs to be resolved. I would like to speak with you about this issue so I can better understand it. I hope to hear from you soon. Sincerely, Keith Archer General Sales Manager 360-574-1131 ext 250

June 03, 2019

Top Notch! Worked with Keith and Jason on a prior transaction and the reason we keep going back. On the professional side they take the time to find the right ve More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Jason White, Keith Archer
Jun 05, 2019 -

Alan Webb Chevrolet responded

Steve, Great! We are excited to hear that you have had another wonderful experience buying a new vehicle. Thank you for taking your time to share this nice review and 5 star rating. We look forward to servicing your new Corvette. Be safe and enjoy your new Corvette. Sincerely, The Alan Webb Chevrolet Family

June 01, 2019

Mike Woods I'm going to start by saying this is the second vehicle I've purchase from Alan Webb Chevy. Both experiences were great, but this go round was the bes More

by HemiLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods
Jun 05, 2019 -

Alan Webb Chevrolet responded

Mr. Brent, Awesome! We are happy to hear that you had 2 great car buying experiences with us. Thank you for taking your time to leave this wonderful review. We look forward to servicing your Challenger's future needs. Enjoy your new R/T. Sincerely, The Alan Webb Chevrolet Family

May 31, 2019

Excellent dealer helped me and thanks to them, god too. I am proud and thankful that I met them, bought new brand vehicle from. Thanks again More

by durowl718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Hendrickson
Jun 05, 2019 -

Alan Webb Chevrolet responded

durowl718, We are thrilled to hear that you had and excellent experience purchasing your new Malibu. Thank you for taking your time to leave this lovely review and 5 star rating. We look forward to servicing your vehicle's future needs. Take care and enjoy your 2019 Malibu. Sincerely, The Alan Webb Chevrolet Family

May 24, 2019

Knowledgable and helpful Everyone was polite and kind. Worked with several different people and all of them had knowledge of the products and they did everything they could do More

by keegan_wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Niles Harrison
May 24, 2019 -

Alan Webb Chevrolet responded

keegan_wright, We are happy to hear that you had a wonderful experience with us. Thank you for taking your time to share this review and 5 star rating. We look forward to servicing your new vehicle in the future. Sincerely, The Alan Webb Chevrolet Family

May 22, 2019

Quick and easy John was great... Everyone was great. I got a great truck for a great price and I'm really happy. I would highly recommend purchasing a car here More

by Happy2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, John Anderson
May 22, 2019 -

Alan Webb Chevrolet responded

Happy2019, Thank you for taking your time to leave a nice review and 5 star rating. We are pleased to hear that you had a great experience purchasing your vehicle. We look forward to servicing your vehicles needs in the future. Have a great day and enjoy your new vehicle. Sincerely, The Alan Webb Chevrolet Family

May 22, 2019

Good service, caring professionals! I came to purchase a new car after an accident and the team helped me out. Would recommend and will return to purchase a truck! More

by Agm66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, Keith Archer
May 22, 2019 -

Alan Webb Chevrolet responded

Agm66, We are so very please to hear that we were to provide a wonderful truck purchase considering the circumstance. Thank you for taking your time to share your experience. Your feedback is appreciated, it helps us to continue to build a positive customer experience. We look forward to servicing your truck's future needs. Take care, The Alan Webb Chevrolet Family

May 22, 2019

Fast and honest I had looked around for a few weeks and found the vehicle we wanted at the right price here. The staff was honest and got us what we needed quickly. More

by TEACHERBRANDOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson
May 22, 2019 -

Alan Webb Chevrolet responded

TEACHERBRANDOM, Awesome to hear that you had a fast and honest experience with your recent purchase. Thank you for your time to share this nice review and 5 star rating. We look forward to your business in the future. Respectfully, The Alan Webb Chevrolet Family

...
40
...