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Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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713 Reviews of Alan Webb Chevrolet

June 19, 2019

Purchase of Malibu I was satisfied greatly with the purchase of the malibu, the salesman and sales manager worked with me to get me a great deal on a 2018 malibu.. More

by timgarmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson, Alex Gihm
Jun 21, 2019 -

Alan Webb Chevrolet responded

timgarmon, We are thrilled to hear that you had a great vehicle purchasing experience on your recent visit. Thank you for taking your time to share this nice review and 5 star rating. We look forward to servicing your Malibu's future needs. Take care and enjoy your new Malibu. Kind Regards, The Alan Webb Chevrolet Family

June 18, 2019

Fabulous auto purchasing experience We encountered superb service from both the sales and finance departments. The courteosnes and respect shown to us was phenomenal. We would heartily r More

by 9stephen98683
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Richard Stewart
Jun 21, 2019 -

Alan Webb Chevrolet responded

Steohen, Thank you for taking your time to share this fabulous review and 5 star rating. Your feedback and time are important to us, it helps to continue to build a positive customer for you and others. We are please that you received a fabulous customer service experience during your recent purchase. We look forward to serving your vehicle's needs in the future. Have a great week and enjoy your new Chevrolet! Sincerely, The Alan Webb Chevrolet Family

June 17, 2019

Great People to work with Everyone who helped me with the purchase of my new truck was professional and courteous. They took their time to explain, in detail, everything that t More

by JAOANGELS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, John Anderson
Jun 21, 2019 -

Alan Webb Chevrolet responded

JAOANGELS3, Awesome! We are pleased to hear that you received professional and courteous customer service on during your recent purchase. Thank you for taking your time to leave this kind review and 5 star rating. We look forward to servicing your truck's needs in the future. Take care and enjoy your new Truck! Warm Regards, The Alan Webb Chevrolet Family

June 13, 2019

Great place! We loved our experience at Alan Webb Chevrolet! The staff was great! Very friendly and knowledgeable but not pushy and overwhelming! We will defini More

by mgaylord33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Connor Murphy, Tyler Wendt
Jun 21, 2019 -

Alan Webb Chevrolet responded

mgaylord33, That's great to hear. Thank you for taking your time to share this nice review and 5 star rating. We appreciate your time and feedback, it helps us to continue to build a positive customer experience. We look forward to seeing you in the future. Take care. Sincerely, The Alan Webb Chevrolet Family

June 10, 2019

Great customer service! My salesman Jason White was amazing! He was super informative and didn’t push us into something we didn’t want. He was able to meet all of our needs a More

by glwelch33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White
Jun 20, 2019 -

Alan Webb Chevrolet responded

glwelch33, Great. We are thrilled to hear that Jason provided an amazing experience. Thank you for taking your time to leave this nice review and 5 star rating. We look forward to serving yours and your vehicle's future needs. Take care and Enjoy your new vehicle. Sincerely, The Alan Webb Chevrolet Family

June 07, 2019

great selection The dealership has a great selection of lifted trucks on site, easy to find what I was looking for. The three star rating was due to the cleanliness More

by vetter.jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Mike Hendrickson
Jun 07, 2019 -

Alan Webb Chevrolet responded

Mr. Vetter, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving our customers’ experiences in the future. Take care and enjoy your new Silverado. Keith Archer General Sales Manager Alan Webb Chevrolet 360-574-1131 ext 250 keitha@alanwebbautogroup.com

June 03, 2019

Deceiving ? Not sure if I got a good deal on the car since this dealer ship did not lower the price at all. Also I was told one thing about extended warranty and More

by JCOBARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalie Erickson, Connor Murphy, Tyler Wendt
Jun 04, 2019 -

Alan Webb Chevrolet responded

JCOBARR, We are very sorry to hear about your experience. Please know that deception or misleading tactics are unacceptable with our auto group. We appreciate your feedback, it helps us to build a better customer experience. If your experience was anything less than perfect, it needs to be resolved. I would like to speak with you about this issue so I can better understand it. I hope to hear from you soon. Sincerely, Keith Archer General Sales Manager 360-574-1131 ext 250

June 03, 2019

Top Notch! Worked with Keith and Jason on a prior transaction and the reason we keep going back. On the professional side they take the time to find the right ve More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Jason White, Keith Archer
Jun 05, 2019 -

Alan Webb Chevrolet responded

Steve, Great! We are excited to hear that you have had another wonderful experience buying a new vehicle. Thank you for taking your time to share this nice review and 5 star rating. We look forward to servicing your new Corvette. Be safe and enjoy your new Corvette. Sincerely, The Alan Webb Chevrolet Family

June 01, 2019

Mike Woods I'm going to start by saying this is the second vehicle I've purchase from Alan Webb Chevy. Both experiences were great, but this go round was the bes More

by HemiLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods
Jun 05, 2019 -

Alan Webb Chevrolet responded

Mr. Brent, Awesome! We are happy to hear that you had 2 great car buying experiences with us. Thank you for taking your time to leave this wonderful review. We look forward to servicing your Challenger's future needs. Enjoy your new R/T. Sincerely, The Alan Webb Chevrolet Family

May 31, 2019

Excellent dealer helped me and thanks to them, god too. I am proud and thankful that I met them, bought new brand vehicle from. Thanks again More

by durowl718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Hendrickson
Jun 05, 2019 -

Alan Webb Chevrolet responded

durowl718, We are thrilled to hear that you had and excellent experience purchasing your new Malibu. Thank you for taking your time to leave this lovely review and 5 star rating. We look forward to servicing your vehicle's future needs. Take care and enjoy your 2019 Malibu. Sincerely, The Alan Webb Chevrolet Family

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