Al West Nissan
Rolla, MO
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Unexpected gem I stopped in at Al West Nissan to do a drive by on a Nissan Rogue I seen online, I was encouraged to go inside and ask for a price. I spoke with Heidi I stopped in at Al West Nissan to do a drive by on a Nissan Rogue I seen online, I was encouraged to go inside and ask for a price. I spoke with Heidi Geo and immediately felt comfortable, she was extremely knowledgeable about the vehicles I inquired about and really helped my feel secure in my purchase of the rogue. She went step by step through the car with me and answered all questioned I had. I had a bad experience purchasing my last vehicle and Heidi restored my faith in buying again. I recommend Al West Nissan, ask for Heidi; she’s amazing and you won’t regret it. More
Came for an oil change and they did recall work as well. I came in for an oil change and and David saw that I needed Recall work as well. Luckily I have the time and David checked with the parts department I came in for an oil change and and David saw that I needed Recall work as well. Luckily I have the time and David checked with the parts department and you were able to do my oil change and recall work at the same time. Thanks for taking care of both! Karen Kunkle More
New Kicks My wife and I had a very pleasant experience. They were all very helpful, and knowledgeable. They were patient and were not pushy. This was our second My wife and I had a very pleasant experience. They were all very helpful, and knowledgeable. They were patient and were not pushy. This was our second new vehicle we have purchased at this dealership, and I'm sure it won't be our last. I definitely recommend this dealership. More
Always a great experience! We drive around 30 miles to come to this dealership and have been for almost 10 years. The are always friendly and helpful. I know I can trust them wh We drive around 30 miles to come to this dealership and have been for almost 10 years. The are always friendly and helpful. I know I can trust them when it comes to my vehicle. More
They have a life long customer in me! Thank you for making my purchasing experience as pleasant as possible and going the extra mile! I felt very well taken care of through the entire proc Thank you for making my purchasing experience as pleasant as possible and going the extra mile! I felt very well taken care of through the entire process. Thank you! More
Purchase of a new Murano Chandra was great--explained the car in detail, walked with us through the entire purchase, arranged for first service visit, and continues to follow Chandra was great--explained the car in detail, walked with us through the entire purchase, arranged for first service visit, and continues to follow up following delivery of the vehicle. David was just as thorough in guiding us through the selection of warranty and other vehicle services. More
Services Every time I come to the service department they go above and beyond, especially explaining if I have an issue and what the recommended service is. Th Every time I come to the service department they go above and beyond, especially explaining if I have an issue and what the recommended service is. The staff is very professional. More
They made it the very best car buying experience of my life! I only gave 5 stars because that’s all it allows otherwise I would give it a ten plus rating! Customer service is top notch! I only gave 5 stars because that’s all it allows otherwise I would give it a ten plus rating! Customer service is top notch! More
oil change Al West is where I bought my car new in 2011 and they have always done the oil changes with regular oil. Monday they did a oil change and they used sy Al West is where I bought my car new in 2011 and they have always done the oil changes with regular oil. Monday they did a oil change and they used synthetic oil instead of regular oil without first discussing that with my husband. When I called to ask them about it they said it was due to we had a coupon and it was only for synthetic oil. We did not realize the coupon for only for synthetic oil I really feel like Al West should have discussed this with my husband before changing the oil from regular to synthetic. I really hope this change does not cause issues with my motor. More
Happy that I went out of my bubble. I was so glad that I went out of my comfort zone. I'm extremely happy with my new car. They knew just what I needed. I was so glad that I went out of my comfort zone. I'm extremely happy with my new car. They knew just what I needed. More