Back

Al West Nissan

Rolla, MO

4.7
308 Reviews

2540 N Bishop Ave

Rolla, MO

65401

Directions

By Type

Showing 308 reviews

June 06, 2023

Friendly staff. Didn't negotiate on car purchase but did on trade-in. Smooth transaction. More

by Blankey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss, David Lee, Karen Polanowski
June 01, 2023

Everyone is friendly and helpful. When I have an unscheduled problem that is a safety issue they take my car immediately and find out what is wrong and give me a cost if I want to get More

by conwjhb77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cliburn, Mike Stewart
Jun 05, 2023 -

Al West Nissan responded

Thank you again for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Al West Nissan. If you have any further questions, please don't hesitate to reach out!

May 31, 2023

Had a great experience here and Brandon Hurst was very pleasant and helpful, I will definitely go back in the future for another vehicle purchase. More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hurst
Jun 02, 2023 -

Al West Nissan responded

Jesse, thank you for your kind review; we are happy to pass along your comments to Brandon and the rest of the team here at Al West Nissan! We are always more than happy to assist you if with any automotive needs in the future! Have a wonderful day!

May 30, 2023

Best service and great employees. I wouldn’t go anywhere else 😁 The team is always quick and very friendly. More

by Zacs Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Jun 01, 2023 -

Al West Nissan responded

Thank you again for taking the time to let us know how we did. We appreciate your time and value your feedback! If there is every anything we can help with, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2023

They did not see what they could do to help get my transmission paid for so now I have to take out personal loan to cover the cost of it and I was trying to get another car and they have not been very More

by klb43074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee, David Cliburn, Mike Stewart, Lon West, Anna Brinker, Ryan Shockley, Nicole Dudenhoeffer
Jun 05, 2023 -

Al West Nissan responded

Klb43074, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around and assist in any way we can. If you have a chance, since your review was anonymous, please give our Service Manager a call at 573-308-1612. We appreciate your feedback and would love the opportunity to make things right. Thank you and have a nice day!

May 19, 2023

As a female, I was reluctant to buy a vehicle. During my visit with Al West Nissan in Rolla, I found the staff, Ryan, Jason and Tom to be extremely helpful without being overly assertive. I can't More

by M. Davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Ryan and Tom
May 23, 2023 -

Al West Nissan responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you need anything or have any questions, please reach out! Have a wonderful day!

May 19, 2023

My salesman was polite and professional. At no time during the purchase did i feel like i was being pressured into buying. Excellent experience. More

by Robert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Ballarin
May 21, 2023 -

Al West Nissan responded

Robert, thank you for taking the time to let our team know how we did! We look forward to helping again in the future. Take care!

May 17, 2023

I have just leased my third vehicle from this dealership and I also use Al West service to take care of my car with me. Brandon in sales and Tom in finance are both charming knowledgeable and very easy to d More

by mombat10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom in finance and Brandon in sales get a five star rating from me.
May 21, 2023 -

Al West Nissan responded

Hello, we are very happy to have provided you with such a positive experience! I am so happy to pass along your comments to Brandon and Tom! Thank you for taking the time to let us know how we did. We hope you have a great day!

May 15, 2023

Fast and friendly service. Always!!!! A nice area to sit and wait and watch the service being done!!! Love it More

by debra_blake1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason!!, David Cliburn, Mike Stewart
May 20, 2023 -

Al West Nissan responded

We are so happy to read such a great review about Al West Nissan! We appreciate you and your kindness! We look forward to your next visit! Take care and have a wonderful day!

May 15, 2023

Knowledgeable and friendly… A spotless dealership-inside and out! I know when I leave my Rogue has had the best parts installed and and all was done professionally 🙌🏼 More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cliburn, Mike Stewart