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Al West Nissan

Rolla, MO

4.8
308 Reviews

2540 N Bishop Ave

Rolla, MO

65401

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Showing 308 reviews

January 06, 2024

Felt no pressure during the entire process. Friendly and great experience. Will spread the word about this dealership! More

by dustin.lindsay123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Karen Polanowski
Jan 09, 2024 -

Al West Nissan responded

Thank you for sharing your positive experience with us at Al West Nissan! We're thrilled to hear that you felt no pressure throughout the entire process and that you had a friendly and great experience. Your recommendation means a lot to us. If you ever have more comments or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to continuing to provide excellent service.

January 03, 2024

I have been going to Al West since 2016 and have always received the best service as well as sales experience. More

by Arly Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Polanowski, Lon West, Anna Brinker, Ryan Shockley, Austin Peyton, Tom Carder
Jan 04, 2024 -

Al West Nissan responded

Thank you for your continued trust and loyalty to Al West Nissan since 2016! We're delighted to hear that you have consistently received the best service and sales experience. Providing excellent service is our commitment, and we appreciate your acknowledgment. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your long-term relationship with us and look forward to serving you for many more years.

November 04, 2023

Dealing with Kevin Gloss was a pleasant experience. I recommend Al West for your future vehicle purchase. More

by pingisi66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss, Tom Carder
Nov 07, 2023 -

Al West Nissan responded

Thank you for sharing your feedback about your experience with Kevin Gloss and Tom Carder at Al West. We're delighted to hear that dealing with Kevin was a pleasant experience, and we appreciate your recommendation for future vehicle purchases. Your ratings on various aspects of your visit are valuable and help us understand our performance. If you ever have more comments or need further assistance, please don't hesitate to reach out. We look forward to serving you and others in the future.

October 27, 2023

Kevin and Tom in Sales and Financing respectively provided excellent customer service both during and immediately after the sale. I also appreciate GM Ryan for reaching out to me. Awesome dealership More

by Jeff B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss and Tom Carder, Ryan Shockley
Oct 31, 2023 -

Al West Nissan responded

Hi Jeff! We're delighted to hear about your excellent experience with Kevin and Tom in Sales and Financing at Al West Nissan. We also appreciate your kind words for GM Ryan. Providing outstanding customer service is a top priority for our team, and we're thrilled that you had a positive experience. Thank you for recommending our dealership, and we encourage others to give us a try. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you and anyone you refer in the future.

October 25, 2023

Brought my Pathfinder in for a 30,000 mile service and everything was done in a timely manner. Chase was super! He explained everything and answered all my questions. Great job by everyone! My car runs li More

by harold.wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Destifanes
Oct 28, 2023 -

Al West Nissan responded

Thank you for sharing your positive experience with us at Al West Nissan! We're thrilled to hear that your 30,000-mile service was completed in a timely manner and that Chase provided you with excellent customer service, explaining everything and addressing your questions. It's fantastic to know that your car is running smoothly. We greatly appreciate your kind words and your trust in our team. If you ever have more feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Al West Nissan, and we look forward to serving you again.

August 24, 2023

Daniel Ballarin (Vehicle Specialist), provided my wife and I excellent service. This allowed us to purchase a brand new vehicle, backed by Nissan financing in July 2023. I highly recommend this dealership More

by The Natural
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Dudenhoeffer, Daniel Ballarin, Tom Carder
Aug 28, 2023 -

Al West Nissan responded

We are very happy to hear that we provided you and your wife with a positive experience! We greatly appreciate you taking the time to leave Daniel such an amazing review. We will be sure to pass on your kind words with the team. Thank you again for choosing Al West Nissan! Have a great day!

August 08, 2023

Had an oil change on my Nissan Rogue and as usual received excellent service. Besides very professional and friendly they were extremely quick. Thank you again Al West Nissan! More

by junemidgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 11, 2023 -

Al West Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Al West Nissan. We do hope we can be of assistance in the future. Take care!

July 12, 2023

Buying a vehicle from Al West Nissan was the best buying experience I have EVER had at ANY dealership, ANYWHERE, period. Kevin Gloss and I were able to initiate the purchase on the phone and then I traveled More

by Paul Z
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Gloss
Jul 14, 2023 -

Al West Nissan responded

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Al West Nissan! Please don't hesitate to reach out if there's anything additional, we can do for you. Thank you for choosing Al West Nissan!

Jul 14, 2023 -

Paul Z responded

Thanks again!

June 21, 2023

Couldn't ask for a better experience! Karen and Tom made our new car purchase painless! Karen knew everything about my car and explained all features which was important to me. I wouldn't More

by nichols58
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karen Polanowski
Jun 25, 2023 -

Al West Nissan responded

Nichols58, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Al West Nissan. If you have any further questions, please don't hesitate to reach out! Thank you again and congratulations on the new Kicks!

June 07, 2023

This is a great group of people. They are sincere when they say that they want to create a good experience for their customers. Normally, I would rather go get a root canal than go More

by bdimat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cliburn, Mike Stewart
Jun 10, 2023 -

Al West Nissan responded

We're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional, we can do for you. We value your business and look forward to working with you again in the future. Have a wonderful day!

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