Al West Nissan
Rolla, MO
Filter Reviews by Keyword
By Type
Showing 308 reviews
Customer Service I have to say that Al West has the best courteous and friendly sales persons. They go out of their way to make you feel comfortable and not pressured I have to say that Al West has the best courteous and friendly sales persons. They go out of their way to make you feel comfortable and not pressured into buying their cars. Ask them any questions and if they don't know the answer they will find out. A+ More
Professional and courteous The gentleman who serviced my vehicle was prompt and friendly. Gave advice on service and the service was really fast. Great group of professionals at The gentleman who serviced my vehicle was prompt and friendly. Gave advice on service and the service was really fast. Great group of professionals at Al West Nissan! More
Recall Went in to have a part that was recalled. The gentlemen were very nice and did a great job. The job was finished when promised. Went in to have a part that was recalled. The gentlemen were very nice and did a great job. The job was finished when promised. More
Disappointed My wife and I bought a 2012 Armada one week ago. A day or so later the low-pressure light for the tires came on and I called and set up an appointment My wife and I bought a 2012 Armada one week ago. A day or so later the low-pressure light for the tires came on and I called and set up an appointment for today to have it looked at and put air in one of the front tires. Today I was told that before they put the vehicle on the lot they replaced two tires and left the other two on it. One looked fairly new the other was not so good. The tire in question I was told by Dave maybe had a couple of months at best left on it. When I asked what they could do for me since I had just bought the vehicle, I was told nothing because all they had to do was "make it pass inspection" before it was put on the lot and I would need to buy a new tire. They did find and replace two bad tire pressure sensors and replace them at no charge that was good. However, I'm disappointed because just one week after I purchased the vehicle a tire that should have been replaced before it was put on the lot for me to buy needed to be replaced. So $170.80 later I have the tire that should have been on it a week ago. I don't think this is an example of the best way to keep a customer. More
Awesome service and people Alls I have to say is I really don’t think I will ever shop any where else for a vechile. The sales person who sold me my car the the best I have ever Alls I have to say is I really don’t think I will ever shop any where else for a vechile. The sales person who sold me my car the the best I have ever seen. Polite, manners, down to earth. Explained everything to me perfect. And David West I must say is # 1 in my book. He went out of his way for me. He made sure me his customer was # 1 to me that is 10 stars. I will recommend this dealer ship to everyone. My family member is going today to purchase a vechile. I love al West Nissan!! More
Awesome The staff were very helpful and got me into a new car with payments that were in my range. I never felt pressured to make a decision but given all th The staff were very helpful and got me into a new car with payments that were in my range. I never felt pressured to make a decision but given all the answers i needed. More
The Best My husband and I have tried several places to get a vehicle that we liked and all we ever got was a run around. My husband found a few cars he liked o My husband and I have tried several places to get a vehicle that we liked and all we ever got was a run around. My husband found a few cars he liked online and contacted Karen and let her know the difficulties and time wasted that we have had. She was so nice and patient with us and made sure that before they ran anything, dinging our credit that they would be able to help us and not just hurt our credit. She made sure our time was not wasted and everyone was so nice and helpful. They didn't hide what they were doing and were very informative about everything, no one was pushy about anything just very helpful, not your typical sales people. We now own a new to us Nissan Armada and we love it. Thank you all so much, by far the best experience in car buying that I have had here in Missouri! More
Prompt, curteous, and efficient I brought my car in for a 45,000 mile check and general check - changing, oil, etc. I was amazed that it was completed in just one hour. I brought my car in for a 45,000 mile check and general check - changing, oil, etc. I was amazed that it was completed in just one hour. More
Outstanding We have been coming to al West for services on our vehicles for years. The best Nissan service we ever experience.The Best nissan dealership We have been coming to al West for services on our vehicles for years. The best Nissan service we ever experience.The Best nissan dealership More
Excellence The service center always takes the time to explain everything and I have always felt they are trustworthy. The mechanics do a great job and keep my c The service center always takes the time to explain everything and I have always felt they are trustworthy. The mechanics do a great job and keep my car in excellent condition. More