Al West Nissan
Rolla, MO
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outstanding! I have been a Nissan customer for over 15 years. I would highly recommend this dealership to everyone. They take care of your needs as well as very pr I have been a Nissan customer for over 15 years. I would highly recommend this dealership to everyone. They take care of your needs as well as very professional. More
Pleasant efficient comfortable I was very pleased with the service. Staff was very pleasant and efficient. I was very well taken care of and made very comfortable while I waited for I was very pleased with the service. Staff was very pleasant and efficient. I was very well taken care of and made very comfortable while I waited for my vehicle. More
Like Al West I use Al West service department for small my service needs They are easy to schedule appointments and especially once when I really need help got my I use Al West service department for small my service needs They are easy to schedule appointments and especially once when I really need help got my car in quickly and fixed the problem Everyone is friendly and helpful. And it is nice when arriving being called by name. More
Service Experience Took my 2015 Missan Murano in for a routine oil change. All went well for scheduling the appointment. Time spent waiting while the work was performe Took my 2015 Missan Murano in for a routine oil change. All went well for scheduling the appointment. Time spent waiting while the work was performed was reasonable and the service department was great in handling the paperwork. The car was parked at home for a few days before being moved for yard work. Once the car was moved the oil spots on the drive became visible. I immediately called the dealer and spoke with the service department manager. The next morning the service manager and a technician came to the house to investigate. The technician found that the oil pan drain plug had not been tightened enough and allowed some leaking. The manager and technician took the car back to the dealership for further evaluation and clean up. Once the condition was resolved and the vehicle cleaned up no further issues were found. With the minor inconvenience of being without the vehicle for the day I commend the dealer for the proactive attitude with which they handled the problem and addressing my concerns. I will continue to recommend and use this dealer for my service work. More
Problem with my truck. I have always had outstanding customer service at Al West Nissan. They always let me know if there are any problems and take care of them for me. Af I have always had outstanding customer service at Al West Nissan. They always let me know if there are any problems and take care of them for me. After servicing my vehicle, I noticed oil spots on my garage floor. I called the service department and within 30 minutes they were at my house and addressed the problem. I would recommend the Al West Nissan service center to anyone for vehicle maintenance. More
Professional service We have been pleased with the professionalism of the crew. They keep us informed and are friendly. If at all possible they make time to answer questio We have been pleased with the professionalism of the crew. They keep us informed and are friendly. If at all possible they make time to answer questions when we stop in without an appointment. If they are busy they simply set up a time for us to return. More
Karen was absolutely great! Karen was extremely helpful in helping me pick out the car I wanted. She didn’t stray me to pick from anything else and answered all of my questions. Karen was extremely helpful in helping me pick out the car I wanted. She didn’t stray me to pick from anything else and answered all of my questions. She was polite and didn’t make me feel uncomfortable in the slightest. I’m very happy with the purchase I made and will definitely be back at Al West Nissan for my next car. More
Awesome As always, their service was excellent. They picked up my car, changed my oil, no hassle. Dave always calls me if there are any issues. As always, their service was excellent. They picked up my car, changed my oil, no hassle. Dave always calls me if there are any issues. More
they took care if all my needs they took care of all my needs and understood what i wanted they wasnt pushy they explained everything that they were doing i would recommend them t they took care of all my needs and understood what i wanted they wasnt pushy they explained everything that they were doing i would recommend them to anyone More
Wonderful David and Mike were very friendly and took care of everything. I really like that they swept my car. They did everything I asked. Jeanette David and Mike were very friendly and took care of everything. I really like that they swept my car. They did everything I asked. Jeanette More