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Al Spitzer Ford
Cuyahoga Falls, OH
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My experience with Spitzer was Great!!.I purchased a Ford 500 Hundred,and I love it.My sales person Shaun Heilman also made my experience with Spitzer wonderful.He made my experience seem less stressful,and 500 Hundred,and I love it.My sales person Shaun Heilman also made my experience with Spitzer wonderful.He made my experience seem less stressful,and he also stayed with me during the finiacing process while other car lots that I have been to leave you waiting..I will sent everyone in need of a car to Spitzer....Great Job!!! More
Wayne Prussak has taken care of us since the 90's. Thanks, Wayne! Wayne's a great guy, if you go during the day, ask for him! :) We ended up going in the evening and I called the store first and Thanks, Wayne! Wayne's a great guy, if you go during the day, ask for him! :) We ended up going in the evening and I called the store first and spoke with the manager. He put us in touch with Shaun and everything went very well. With the exception that we thought our family of tall people would fit just fine in a Ford Fusion. That was the only part that didn't work so well. Too tall. So, we ended up in a 2012 Taurus. It's really nice. Shaun has gone out of his way to help us with the Sync function and also with scheduling the Teflon coating for the car. Brett (finance) was absolutely awesome. These guys are the best. We had negative equity in our car that we took in to the dealership, so that didn't help us. That was our fault, but we felt we needed to look at a new vehicle. That is the only reason that the price was rated Good instead of Excellent. Thanks guys! More
I purchased a brand new ford escape on memorial day, i had the help from Shaun Heilman and he was wonderful. Iv never been to a car dealership where the sales men were so nice and respectful. i didn't fee had the help from Shaun Heilman and he was wonderful. Iv never been to a car dealership where the sales men were so nice and respectful. i didn't feel pressured or uncomfortable while i was there. he gave me his personal cell phone number for when i had any questions, and when i did call him he called me right back and answered my question and said he will keep in touch with me to make sure everything is working good. Shaun is very friendly and knows what hes talking about. he went above and beyond to help me out. my sister is looking to buy a car and didn't know where to go, i recommended her to spitzer ford, and she wont be the only one i recommend there. Shaun you are great at what you do, keep up the good work, i will definitely be back in the future. thanks again for everything. Rachel C More
My name is Chance Young. I bought a used 2008 Hyundai Accent on 5/21/12. Shaun Heilman was my salesman and I couldn'thave been more pleased with anyone else. Shaun was absolutely great. He calmed my nerv Accent on 5/21/12. Shaun Heilman was my salesman and I couldn'thave been more pleased with anyone else. Shaun was absolutely great. He calmed my nerves about buying my first car from a dealership. I got a used car for a GREAT price. Looks brand new, has very low mileage, amazing gas mileage and I was extremely satisfied. It was incredible to work with Shaun. He was extremely nice to me and accepting. He was friendly and I felt like a I had known the guy for years. He has a great personality and exceptional customer service. He always had a smile on his face and laughed with me. He took the time to get to know me a little bit. I appreciated that lots. I went alone to the dealership and Shaun and another employee followed me with my new car home so that I could take it that day. I was extremely thankful. I had never heard of someone doing that. I would refer all of my firends and family if interested in buying a car to come see Shaun and also come to Spitzer Ford. A great dealership with an awesome staff. Thanks again Shaun. You are absolutely great and I am very thankful to have met you. More
My name is Marty Longwell, I bought a 2012 ford mustang gt on Saturday 5-19-2012. Tim Dauterman was great, very personable. He made my nerve racking car buying experience a wonderful easy one. I am both de gt on Saturday 5-19-2012. Tim Dauterman was great, very personable. He made my nerve racking car buying experience a wonderful easy one. I am both delighted and my expectations out of both a salesman an a dealership have been exceeded. I have told everyone about the Spitzer ford Cuyahoga Falls dealership and told everyone to ask for Tim Dauterman. Tim was friendly, knowledgable, funny, and answered every question I had. I will definately buy my next car from Tim Dauterman at Spitzer Ford Cuyahoga Falls! My mustang is wicked awesome! More
I bought a 2012 New Focus Saturday, 5/19/12 and I was more than satisfied with the salesman, Jon Treml. He as helpful, kind, patient and accommodated my limitations. He was friendly the minute I met hi more than satisfied with the salesman, Jon Treml. He as helpful, kind, patient and accommodated my limitations. He was friendly the minute I met him at the door. I would recommend Jon and the dealership to family and/or friends. I bought this bright red car for my 71st birthday and I intend to enjoy it every day. Thank you again Jon. Carol Post More
Brett Pratt was very helpful. He was very knowledgable about assisting with the car buying process. I would recommend him to other car buyers . Thank you for all your help. Coolest car dealer ever. about assisting with the car buying process. I would recommend him to other car buyers . Thank you for all your help. Coolest car dealer ever. More
This dealership and salesmen Tim Dauterman was great to buy a vehicle from. Everything from start to finish was smooth and no pressure. Tim even followed us home to get the title to the car we traded in so buy a vehicle from. Everything from start to finish was smooth and no pressure. Tim even followed us home to get the title to the car we traded in so we did not have to make a trip back to the dealership. Is that service or what? More
I purchased a 2012 Ford Focus last week and I am very pleased with the car and the service that I received at Spitzer in Cuyahoga Falls. Shaun was a very charismatic, honest, and professional salesman. H pleased with the car and the service that I received at Spitzer in Cuyahoga Falls. Shaun was a very charismatic, honest, and professional salesman. He went above and beyond to ensure that I got exactly the car that I wanted, in the color that I liked, and in the price range that was most suitable for me. I would recommend this dealership to anyone that is looking to buy a new car, the customer service is remarkable. This is my first time buying a new car from a dealership and Shaun eased my hesitations that come along with a first time purchase. I only have positive things to say about my experience at Spitzer. I will be sending business Shaun's way! More
I purchased a 2011 F-250 power stroke. I had a great experience dealing with Jon Treml he was a great person with a outstanding personaility. I will go back to Spitzer Ford for my next vehicle. experience dealing with Jon Treml he was a great person with a outstanding personaility. I will go back to Spitzer Ford for my next vehicle. More