Al Spitzer Ford

Great experience at Al Spitzer Ford I Found a 2011 Taurus Limited that they had listed on Car Gurus with low miles. The price was the lowest I found. I was not interested if the underbod I Found a 2011 Taurus Limited that they had listed on Car Gurus with low miles. The price was the lowest I found. I was not interested if the underbody was extremely rusted and I conveyed it to Mike Caporaletti, the salesman who took my call. Mike called back and assured me that it was in excellent condition top and bottom. I put a deposit on it and my wife and I drove 200 miles to get it. I was apprehensive as cars are seldom as described over the phone, but it was just as Mike described it and better than what I realistically hoped for. I had previously sold my old 2005 Mercury Mariner and knew I was going to miss it and really didn't need two sedans, so I asked Mike if they had a 2012 Escape. He found one with really low miles at one of their other locations and had one of their drivers go get it. We were able to agree to a reasonable trade value on my 2011 Impala so I agreed to test drive it. When I inspected it, it was in excellent condition and Mike assured me that all their low mileage late model vehicles will have any mechanical issues repaired. During my test drive it had an objectionable howl, which I thought was a wheel bearing or CV joint. A mechanic took it for a ride and put it up on the hoist and determined that it was not mechanical and was the result of unevenly wearing tires. Knowing that I had factory warranty left and them making an adjustment in price that compensated for the largest portion of new tires, I bought the Escape. I also want to point out that this all happened on a Saturday. It is nice to be able to have a dealer open on Saturday. The following Monday I replaced the tires and the Mechanic was correct, although the tires appeared to be decent the uneven wear was the cause of the noise. As a precaution I had a four wheel alignment done and had them check the brakes. They reported that there was all kinds of new brake hardware on the Escape so no service was necessary. It was reassuring to know that Al Spitzer Ford did the repairs that they claim they do on all their quality used cars. So I bought two cars from Mike that day and although it was a long day as the Escape was at another location, their facilities are excellent. They have a very comfortable customer area with a large screen TV and a play area for children. They brought in chicken, potatoes and pizza and offered lunch to all the customers who were waiting. They have a large inside area to inspect the cars and transfer your belongings from your old car to your new car, which was great as the weather was really cold and rainy. All the paperwork went smoothly and as I wasn't expecting to buy the Escape when I left home I didn't take enough money so they arranged short term financing of the balance for me. Considering all aspects of my day at Al Spitzer Ford, my experience was very positive. My impression of Mike Caporaletti, who handled my purchases was that he was truly interested in me being satisfied with my decision and he and the entire staff that I had contact with were very personable and courteous. In closing I would say that a drive out of your area to Al Spitzer Ford is worth the time and gas if they have a vehicle that suits your needs. More

Buyer be aware Total snake in the grass sales & service @ any Spitzer dealer !!! Nothing but lies & more lies.. The only time they stop is when they stop talking or Total snake in the grass sales & service @ any Spitzer dealer !!! Nothing but lies & more lies.. The only time they stop is when they stop talking or writing !!! Took delivery & problems started right off when we drove off the lot (door chimes started going off, alternator light started flashing & brakes started fading away) !!! They stated they would fix !!! Wrong, nothing buts lies !!! Never again !!! Now we are stuck with big payment & big bucks to fix !!! More

Great!! Went in on a Saturday to test drive a car and brought it home Monday. Great service!! Up front and honest!! Kevin was great!! Would buy from them ag Went in on a Saturday to test drive a car and brought it home Monday. Great service!! Up front and honest!! Kevin was great!! Would buy from them again!! More

Good People To Buy From Tim Dauterman is my salesman have bought a few cars from him and he has always been very helpful. Also everyone else in the dealership has also been v Tim Dauterman is my salesman have bought a few cars from him and he has always been very helpful. Also everyone else in the dealership has also been very helpful. So if your looking for a good place to buy a car the Al Spitzer Ford is the place. And be sure to see Tim when you go there. It's the only dealership that I do business with. More

Great sales experience I called on a Wednesday morning and spoke with Shaun Heilman. I was inquiring about a 2016 Focus I saw online for a good price. He quickly confirmed t I called on a Wednesday morning and spoke with Shaun Heilman. I was inquiring about a 2016 Focus I saw online for a good price. He quickly confirmed that the price I saw online is the price I would pay in the store. I drove up there and met with him that morning. Test drove the vehicle and he told me about an additional $500 discount for being a recent college grad. I left that morning knowing exactly what the out-the-door price would be with taxes, doc fees, etc. I was not pressured at all. I had the time to think it over and decided to buy the next morning. To make things even easier for me, Shaun picked me up from my house to take me to the dealership since I was by myself and didn't want to figure out how to transport 2 vehicles back to my home. Awesome experience overall. There is nothing that I would change. He did a great job and I'll definitely buy from Spitzer and Shaun again in the future. Thanks, Shaun! More