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Al Spitzer Ford
Cuyahoga Falls, OH
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Awesome I was quite impressed walking in to this dealership. Everyone was friendly and I felt very comfortable. I never felt pressured or rushed. Charles was I was quite impressed walking in to this dealership. Everyone was friendly and I felt very comfortable. I never felt pressured or rushed. Charles was a pleasure to work with and will definitely come back and tell others about him. More
No pressure exceptional buying experience Kevin Fleck was a great salesman. He had my number and asked when we were going to arrive and had the car all pulled inside because of the weather not Kevin Fleck was a great salesman. He had my number and asked when we were going to arrive and had the car all pulled inside because of the weather not being the greatest. No pressure buying experience. Overall will be back for the next one. More
Great experience Had a great experiece with Larry Johnston.Quick and easy and getting exactly what I wanted. Will definitely be sending people his way! Thank you!! Had a great experiece with Larry Johnston.Quick and easy and getting exactly what I wanted. Will definitely be sending people his way! Thank you!! More
Buying a used car Our salesperson, Kevin Fleck, was very helpful and answered all of our questions. We love our new car and feel that we paid a fair price for it. My on Our salesperson, Kevin Fleck, was very helpful and answered all of our questions. We love our new car and feel that we paid a fair price for it. My only complaint with the experience was with the service department. When we test drove our car the tire pressure light was on so Kevin had the service department check the tires and the sensor. They told him that the sensor was fine and that the tires were just low but didn't bother to put air into the tires! After we bought the car and were ready to take it home we noticed the light was still on so Kevin looked everywhere to find someone who would be willing to inflate our tires but no luck. In the end Kevin went above and beyond his duties and drove us to the nearest gas station and paid to put air in our tires. While I am not sure I would go have my car serviced at Spitzer I would definitely buy a car from Kevin again. Thanks. More
Simply the Best Honest and helpful I knew what I wanted,they helped put the keys in my hand.helpful on phone answered all questions promptly. Even drove old vehical Honest and helpful I knew what I wanted,they helped put the keys in my hand.helpful on phone answered all questions promptly. Even drove old vehical back to house for me. More
Experience with spritzer ford As a sergeant in the Army I will say that the professionalism and respect that these people have for customers is great. Kevin fleck is by far the bes As a sergeant in the Army I will say that the professionalism and respect that these people have for customers is great. Kevin fleck is by far the best sales man they have. He is very knowledgeable and willing to help in any way. I couldn't have asked for anyone else to buy a car from More
Positive experience Overall good experience. Kevin did an excellent job with customer service. Purchased a vehicle and felt satisfied with my purchase as I drove off of t Overall good experience. Kevin did an excellent job with customer service. Purchased a vehicle and felt satisfied with my purchase as I drove off of the lot. More
Mine C was helpful and walked me through the whole process! For the first time, I bought a car on my own. Mike C was helpful and kind throughout the whole process. Thanks for everything and. It making it an int For the first time, I bought a car on my own. Mike C was helpful and kind throughout the whole process. Thanks for everything and. It making it an intimating process at all! More
Excellent experience! This was my second time buying a Ford but my first time at Spitzer. I was treated very well and everyone went out of their way to get the price right. This was my second time buying a Ford but my first time at Spitzer. I was treated very well and everyone went out of their way to get the price right. I left very pleased. The wait time between deciding to buy and seeing the finance guy could have been shorter, though. Maybe having more than one finance guy working at the same time would be appropriate instead of me sitting there having to wait for him to finish with the previous family. But I digress. Overall, I love my new car and all 3 guys I worked with were splendid. More
Leased a new vehicle - good experience Thank you to Kevin and the Al Spitzer staff for their exceptional patience and diligence in finding me a lease option that got me a great car for the Thank you to Kevin and the Al Spitzer staff for their exceptional patience and diligence in finding me a lease option that got me a great car for the best price, More