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Al Spitzer Ford
Cuyahoga Falls, OH
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Everyone was great! Everyone I dealt with was very polite and helpful. Overall good experience purchasing a car. Would definitely do business with this dealership again Everyone I dealt with was very polite and helpful. Overall good experience purchasing a car. Would definitely do business with this dealership again. Thank you. More
Need a new vehicle Referred to Larry by my daughter who said he was very easy to understand and very helpful with all her questions.....and he was and I appreciated his Referred to Larry by my daughter who said he was very easy to understand and very helpful with all her questions.....and he was and I appreciated his patients as I am 76 years old and need all the help I can get when looking for a new car! Thanks Larry!!! More
Superb Customer Service In my first interaction with Al Spitzer Ford, Brian offered a personalized experience in which he was both friendly and energetic. Brian's demeanor an In my first interaction with Al Spitzer Ford, Brian offered a personalized experience in which he was both friendly and energetic. Brian's demeanor and personality was very calming and allowed me to feel like I wasn't being "sold" or "pressured" to make an immediate decision. I would highly recommend customers asking to work with Brain as he very knowledgeable and well spoken. More
2014 Fusion Bob's product knowledge was very good and he listened to my needs when I was looking for my new purchase. Interest free financing is what sealed the Bob's product knowledge was very good and he listened to my needs when I was looking for my new purchase. Interest free financing is what sealed the deal and trading my Ford F150 got me some nice rebates as well. Bob is very professional and helpful even after the sale which is a big plus. More
A Real Go-Getter The first time Brian and I sat down I knew by his demeanor and knowledge of product that he was going to be very helpful in finding the perfect car The first time Brian and I sat down I knew by his demeanor and knowledge of product that he was going to be very helpful in finding the perfect car for me. His knowledge of the of the car I was looking for was amazing. I would go back to him again when I need another car for sure! More
A great place to shop This is my second car purchased through Spitzer. I have had great service with both the sales and service departments. I also brought my wife in to pu This is my second car purchased through Spitzer. I have had great service with both the sales and service departments. I also brought my wife in to purchase a vehicle as well. The sales staff is always friendly and ready to help any way needed. This time around we dealt with Brian Cross. He was very knowledgeable and helpful with any and all questions we had. If he did not have an answer he went in search for it. Since this was my second time there and decided to purchase 2 vehicles Bobby Knepper volunteered to help. I did deal with Bobby on my first vehicle and it was nice to spend time with him again this time around. The service department is also a good experience. Like the sales department, they are always friendly and very helpful. They are willing to spend the time to answer any questions we may have and find the best solution to resolve any issues. More
Excellent customer service I visited a couple other dealerships and Brian was the first salesperson to have a great overall understanding of the technology in the cars. He was a I visited a couple other dealerships and Brian was the first salesperson to have a great overall understanding of the technology in the cars. He was able to explain everything in dummy terms for us normal people. He also showed us how to contect our phones. He did a great job walking us through the car. He did a great job letting the car sell itself. Brian was very professional and I would recommend people asking for Brian when they stop in. More
Great "no pressure" experience. While looking for a family car that fit my budget, I found a car on their website that fit my criteria. Although the dealership was about 50 miles awa While looking for a family car that fit my budget, I found a car on their website that fit my criteria. Although the dealership was about 50 miles away, my wife and I took the trip over to look at it. Mike was easy to work with and did a great job answering our questions and making sure that we were happy. We never felt pressured. In the end, we did end up buying the car and, have no regrets. More
Bobby is the best! I have purchased 2 cars from Bobby and will be purchasing another from him at the end of the year. Bobby truly is the best of the best. He is honest, I have purchased 2 cars from Bobby and will be purchasing another from him at the end of the year. Bobby truly is the best of the best. He is honest, caring and straight forward. He's done so well by me that I have referred many friends to him who all have nothing but positive things to say about their experiences. You cannot go wrong with Bobby as your salesperson. More
New Car Larry Johnston did a great job helping me get my new Focus. I will check out the service department on my first service needed. The show room looked g Larry Johnston did a great job helping me get my new Focus. I will check out the service department on my first service needed. The show room looked great. More