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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
616 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 616 reviews

February 21, 2017

Everyone was great! Everyone I dealt with was very polite and helpful. Overall good experience purchasing a car. Would definitely do business with this dealership again More

by reggiek2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
February 21, 2017

Need a new vehicle Referred to Larry by my daughter who said he was very easy to understand and very helpful with all her questions.....and he was and I appreciated his More

by Thanks for your Help!
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
Mar 01, 2017 -

Al Spitzer Ford responded

We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we’re happy to hear our staff helped make your visit an enjoyable one. Thank you to both you and your family for choosing Al Spitzer Ford!

February 21, 2017

Superb Customer Service In my first interaction with Al Spitzer Ford, Brian offered a personalized experience in which he was both friendly and energetic. Brian's demeanor an More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
Mar 01, 2017 -

Al Spitzer Ford responded

We appreciate you taking the time to provide feedback! It’s important for us to know that our staff helped make your visit hassle-free so we’re happy to hear your experience was so positive. Thank you for choosing Al Spitzer Ford!

February 21, 2017

2014 Fusion Bob's product knowledge was very good and he listened to my needs when I was looking for my new purchase. Interest free financing is what sealed the More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper
Mar 01, 2017 -

Al Spitzer Ford responded

Thank you Brian for sharing your experience at Al Spitzer Ford. We’re happy to hear our staff was able to help make your visit so positive and appreciate you giving us the opportunity to serve you! Thanks for shopping at Spitzer!

February 21, 2017

A Real Go-Getter The first time Brian and I sat down I knew by his demeanor and knowledge of product that he was going to be very helpful in finding the perfect car More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
Feb 23, 2017 -

Al Spitzer Ford responded

Thanks for the feedback CJ. We're happy to hear our staff helped you find your perfect vehicle! We appreciate you choosing Al Spitzer Ford and look forward to serving you for all your vehicle needs in the future!

February 20, 2017

A great place to shop This is my second car purchased through Spitzer. I have had great service with both the sales and service departments. I also brought my wife in to pu More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper, Brian Cross, Brett Gander
February 20, 2017

Excellent customer service I visited a couple other dealerships and Brian was the first salesperson to have a great overall understanding of the technology in the cars. He was a More

by Chuyy102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
February 20, 2017

Great "no pressure" experience. While looking for a family car that fit my budget, I found a car on their website that fit my criteria. Although the dealership was about 50 miles awa More

by Spurks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
February 20, 2017

Bobby is the best! I have purchased 2 cars from Bobby and will be purchasing another from him at the end of the year. Bobby truly is the best of the best. He is honest, More

by JRummell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corky Covert, Bobby Knepper, Nicholas Hesson, James Newton, Brett Gander
February 20, 2017

New Car Larry Johnston did a great job helping me get my new Focus. I will check out the service department on my first service needed. The show room looked g More

by cat5dude
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
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