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Al Spitzer Ford
Cuyahoga Falls, OH
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Very Satisfied I wasn't even planning on buying a car the day I did but Brian was able to get me an awesome deal on a really awesome SUV. The rest of the staff at Sp I wasn't even planning on buying a car the day I did but Brian was able to get me an awesome deal on a really awesome SUV. The rest of the staff at Spitzer were also very helpful with helping me finance my new vehicle. More
Great Experience Love this dealership and employees! Bob is a very kind, courteous salesman! Love to buy all our vehicles here! Everything was easy and comfortable. Br Love this dealership and employees! Bob is a very kind, courteous salesman! Love to buy all our vehicles here! Everything was easy and comfortable. Brett and Jason make sure the customer is satisfied! More
Great car buying experience I had a good car buying experience at Spitzer Ford, my salesman Larry was very knowledgeable, friendly and extremely professional. Will definitely re I had a good car buying experience at Spitzer Ford, my salesman Larry was very knowledgeable, friendly and extremely professional. Will definitely return for my next vehicle purchase More
Thank you Thanks to Bobby our car buying experiences have been easy. They were not the long drawn out process that sometimes happens when purchasing a car. Thanks to Bobby our car buying experiences have been easy. They were not the long drawn out process that sometimes happens when purchasing a car. More
Taking a ride on a nice day We were riding around and out of no where decided to stop at Spitzer. Never did business with them before. Mike C. took care of us and did a wonder We were riding around and out of no where decided to stop at Spitzer. Never did business with them before. Mike C. took care of us and did a wonderful job. We walked out with a Red Ford Escape which we love. I would tell others to go see Mike. People there are very nice. I will be back. More
Shopping for a new Ford Came into the dealership and worked with Larry Johnston. He is very down to earth and easy to work with. He was able to answer all our questions and Came into the dealership and worked with Larry Johnston. He is very down to earth and easy to work with. He was able to answer all our questions and gave many good suggestions. The dealership is very nice and the staff is friendly. Would definitely recommend to others. More
Empty promises We bought a used car from him (only two years old at the time) and the car only came with one key. I asked him if we could get another key and he sai We bought a used car from him (only two years old at the time) and the car only came with one key. I asked him if we could get another key and he said no problem call him in a couple days and he'll get something set up. No return phone calls. He was never available. Finally gave up. We thought maybe the guy was no longer working there. Not a big request I thought. It became apparent that once the sale was done, he was done with me. During the test drive, I asked him how he likes working for Spitzer. His reply was "It's a job." Should have known then. I have owned nothing but Fords my entire life. We have bought 3 cars from Spitzer Ford. Last year, just bought my daughter a car from Park Ford and was very satisfied with their customer service. More
Great experience I went to get a new vehicle for myself. I ended up getting a new vehicle for my wife as well. Mike was great and did not pressure us into anything. I went to get a new vehicle for myself. I ended up getting a new vehicle for my wife as well. Mike was great and did not pressure us into anything. I left feeling confident that the Fusion and Edge that we leased were a great deal and a great fit for our family. I definitely recommend Mike and hope to do business with him again in the future. More
Great first car! Although I purchased my vehicle in July 2016, I do not think it's too late for a review. I bought my first car with Michael at Al Spitzer Ford and he Although I purchased my vehicle in July 2016, I do not think it's too late for a review. I bought my first car with Michael at Al Spitzer Ford and he provided a welcoming and non-judgmental atmosphere. I appreciated his honesty and knowledge on the 2010 Ford Fusion I was interested in. Unlike at other car dealerships, I did not feel super pressured by the dealer. Thank you and I am still very satisfied with my vehicle! More
Up front and straight From the time my wife and I walked in the door Mike was genuinely helpful. He answered out questions and did not tell us what we wanted to hear. He di From the time my wife and I walked in the door Mike was genuinely helpful. He answered out questions and did not tell us what we wanted to hear. He did not try and sell us the truck, he just simply told us about it and asked what we were looking for. He gave us to me to discuss alone and did not badger us. He was truly a great guy to work with. More