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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
616 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 616 reviews

April 01, 2017

Escape Kevin was amazing in helping us. He made us feel comfortable and that made us stay and buy the car. His knowledge of the vehicle helped make our cho More

by GreeN3695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fleck
Apr 07, 2017 -

Al Spitzer Ford responded

We appreciate you sharing your experience! Shopping for a new vehicle shouldn't have to be such hassle which is why we strive to make it an comfortable, and even enjoyable process. Thank you for choosing Al Spitzer Ford and congratulations on your new vehicle!

March 31, 2017

Quick and very helpful! As soon as I put in my request to view the vehicle online, Mike called me within a few hours on his off day - Sunday! I was able to view the vehicle More

by Jillian Roth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti, Brian Johnson
Mar 31, 2017 -

Al Spitzer Ford responded

Thank you for taking the time to share your experience at Al Spitzer Ford. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make your visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!

March 30, 2017

Great experience buying our new Focus We return to Spitzer Ford for vehicle purchases because the staff and selection are so great. The staff is always so friendly and helpful, they feel l More

by CrazyDogPeople
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper
Mar 31, 2017 -

Al Spitzer Ford responded

We appreciate you continuing to choose Al Spitzer Ford. Your loyalty drives us to make sure every visit is a hassle-free one, and that we consistently provide the best experience possible. Thank you for the high rating and we look forward to serving you for many years to come!

March 26, 2017

Service still exists Charles was very professional and went out of his way to show me the car and also drive to my wife's work to show her the car as well after dealership More

by LovingOhio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rider
Mar 27, 2017 -

Al Spitzer Ford responded

We appreciate you taking the time to provide feedback! It’s important for us to know that our staff helped make your visit hassle-free so we’re happy to hear your experience was so positive. Thank you for choosing Al Spitzer Ford!

March 26, 2017

A smooth purchase thanks to Kevin* Kevin Fleck was great! He was informative, down to earth and addressed all my concerns whether it was his responsibility or not. Kevin is an excellent More

by MKK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fleck
Mar 27, 2017 -

Al Spitzer Ford responded

Thanks for the positive feedback and congratulations on your new vehicle! We’re happy to hear our staff helped make your visit so positive and appreciate you giving Al Spitzer Ford a chance to serve you!

March 25, 2017

Amazing Experience working with Mike! Mike was an amazing guy to work with. Very personable and straight forward. I didn't feel like I normally would with someone trying to push a sale on More

by Shelley08
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
March 24, 2017

Wonderful Experience I had the pleasure of buying a certified used Ford Edge from Al Spitzer Ford. Charles Rider was the salesman and he very courteous, friendly and not o More

by Mary M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Rider, Brett Gander
Mar 24, 2017 -

Al Spitzer Ford responded

We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we’re happy to hear our staff helped make your visit an enjoyable one. Thank you for choosing Al Spitzer Ford and congratulations on your Edge!

March 23, 2017

Quick, easy, great service made my first ever vehicle purchase from here. Kevin was extremely helpful and got everything sorted out quickly for me, making sure I left with the c More

by Justin91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fleck
March 23, 2017

Great dealership Took my daughter there to perches and vehicle. The salesman Kevin was very helpful and very Personable. This was going to be my daughters First More

by David Brearley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corky Covert, Kevin Fleck, Brett Gander
Mar 24, 2017 -

Al Spitzer Ford responded

Thank you for taking the time to share your experience at Al Spitzer Ford. We understand that every customer situation is unique and our staff strive to provide a hassle-free process for everyone. It's great to hear our team helped make you and your daughter's visit so positive and we are truly grateful to have had the opportunity to serve you! Thank you for shopping at Spitzer!

March 16, 2017

Needed a work truck Found the truck on your website. When I got there the truck was in the condition that was explained on the site the salesman was courteous and helpful More

by Hollywood 23
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The detailers did a nice job on the truck, Kevin Fleck, Brett Gander
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