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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 612 reviews

October 07, 2023

Buying a new car was a pleasure with Devon Stahl. He was very knowledgeable and extremently courteous, concerned with our needs and our wants in a new car. More

by kemery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Stahl
Oct 09, 2023 -

Al Spitzer Ford responded

Thank you for taking the time to leave Devon this amazing review! We greatly appreciate the opportunity to work with you, and we are so glad that he took great care of you. He definitely is an asset to our team, and he will be honored to hear of your kind words. Wishing you the warmest congratulations on your new car- on behalf of the entire team!

October 06, 2023

Took my car in for an overall wellness checkup, and they took care of the recall item’s quickly. More

by KMGarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia, Nicholas Hesson, James Newton
Oct 09, 2023 -

Al Spitzer Ford responded

We are happy to hear that our team could provide you with a seamless, 5-star experience. It is our pleasure to serve you. We thank you for your positive review and we hope to see you again the next time you are in need of automotive service!

October 01, 2023

I drove to OH from PA to purchase a vehicle from Spitzer's. Bryan Allen was an excellent salesperson. Kind, personable, knowledgeable, not pushy, and best of all a Steeler's Fan!! Can't get much b More

by karenbaugher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Allen
Oct 02, 2023 -

Al Spitzer Ford responded

Hi Karen, Thank you for leaving Bryan this positive review and recommendation! We are happy to hear after your long drive Bryan and the team took great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

September 21, 2023

Problem fixed in appropriate amount of time. Cost was what I expected. Everyone very courteous More

by kelley1187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Sep 22, 2023 -

Al Spitzer Ford responded

Providing top-notch service is so important to us. It is our pleasure to assist you in any way possible. Thank you for the positive feedback. Until we meet again, safe travels!

September 21, 2023

Jack Schroeder was a tremendous help selecting our new Bronco. He wanted us to pick what we wanted with no pressure. We are very satisfied! More

by pettry88
Recommend Dealer
Yes
Employees Worked With
Jack Schroeder
Sep 22, 2023 -

Al Spitzer Ford responded

Thank you for leaving Jack this positive review! We are so glad that he could provide you with a pressure-free and remarkable experience. He will be delighted to know how confident you are in his efforts. We look forward to your next visit!

September 14, 2023

Great service. Only problem was making appointment as I was put through to "girl who makes apptmts for service". She had. Voice mail & I was not called back. After More

by MamaMary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Newton
September 09, 2023

Lindsey Warner was our point of contact when we brought our Ford Fusion in for recall work. We had a good experience and she communicated by text to let us know the status of our car. However, I would reco More

by pipoca86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, James Newton
Sep 11, 2023 -

Al Spitzer Ford responded

We are thrilled that Lindsey provided you with excellent service! She will be delighted to hear your kind words. It is our pleasure to assist you in any way possible, and thank you for the positive review. Please do not hesitate to reach back out to us. Take care!

September 08, 2023

Devon Stahl w as a pleasure to work with when buying my Ford Escape at end of lease, he walked me through the process and made it comfortable and stress free. More

by jocar1
Recommend Dealer
Yes
Employees Worked With
Devon Stahl
Sep 08, 2023 -

Al Spitzer Ford responded

We appreciate you taking the time to give Devon this lovely feedback! It is an honor to have your confidence and loyalty, and we are so glad that Devon took great care of you and your automotive needs. Looking forward to seeing you in the future. Take care!

September 02, 2023

Ryan Greewood was a pleasure to work with. He and his team made my buying experience very positive. More

by todd.tietze
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan G and Trey
Sep 05, 2023 -

Al Spitzer Ford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Ryan and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 31, 2023

Lindsey Warner always goes above and beyond to help me with any car issues. I wouldn’t go anywhere else for service. More

by Tonya.bldt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linsey Warner
Aug 31, 2023 -

Al Spitzer Ford responded

Thank you for your wonderful review! We are so glad that Lindsey could consistently provide you with top-notch service. It is an honor to have your confidence and loyalty, and we look forward to continue providing you and your vehicle with our best care in your visits to come!

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