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Al Spitzer Ford
Cuyahoga Falls, OH
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 616 reviews
November 16, 2023
Scott Gilmore and the service department, took care of me and my Flex. They went above and beyond to make my experience a good one. Highly recommend. and my Flex. They went above and beyond to make my experience a good one. Highly recommend. More
by Cart4d
Employees Worked With
Scott Gilmore
October 26, 2023
Jack Schroeder did an awesome job to help us with the lease of a new vehicle. He explains the process and treats us fairly going above and beyond to meet our needs. We are more than happy with our deal a lease of a new vehicle. He explains the process and treats us fairly going above and beyond to meet our needs. We are more than happy with our deal and how we were treated. More
by 2018MustangGT
Employees Worked With
Jack Schroeder
October 13, 2023
The service advisor Lucia Thomas was very professional and kept me updated throughout the entire process of my repairs. Had couple items taken care of while in the shop which totaled $2200.00 and some ch and kept me updated throughout the entire process of my repairs. Had couple items taken care of while in the shop which totaled $2200.00 and some change. One item that showed a complete lack of professionalism was a simple tire rotate. Technician rotated tires and is very obvious that they never checked tire pressure as the rear tires that were set to 70psi were now on the front and front tires that measured 52psi were now on the back resulting in a low tire pressure alarm. If they would have checked the sticker in the door jamb they would know to check and set per specs. Now someone would have had to drive vehicle out of shop so that I can receive and that person as well just thought nothing of the low tire pressure alarm. Can you just take an additional couple minutes to check at that point !!! NOPE... More
by gpalocko
Employees Worked With
Lucia Thomas 5-star*****
October 07, 2023
Buying a new car was a pleasure with Devon Stahl. He was very knowledgeable and extremently courteous, concerned with our needs and our wants in a new car. He was very knowledgeable and extremently courteous, concerned with our needs and our wants in a new car. More
by kemery
Employees Worked With
Devon Stahl
October 01, 2023
I drove to OH from PA to purchase a vehicle from Spitzer's. Bryan Allen was an excellent salesperson. Kind, personable, knowledgeable, not pushy, and best of all a Steeler's Fan!! Can't get much b Spitzer's. Bryan Allen was an excellent salesperson. Kind, personable, knowledgeable, not pushy, and best of all a Steeler's Fan!! Can't get much better than that! Go Bryan!! Audi's rock! More
by karenbaugher
Employees Worked With
Bryan Allen
September 14, 2023
Great service. Only problem was making appointment as I was put through to "girl who makes apptmts for service". She had. Voice mail & I was not called back. After Only problem was making appointment as I was put through to "girl who makes apptmts for service". She had. Voice mail & I was not called back. After waiting for a lengthy time I tried again & I reached Service Dept for appointment. Line dropped, it happens. I called back & got an apptmt. Service was handled great! More
by MamaMary
Employees Worked With
James Newton
