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Al Spitzer Ford
Cuyahoga Falls, OH
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 612 reviews
February 01, 2024
We came in to look at a used 2017 Cadillac ATS AWD. Our salesman, Darrell Williams made us so completely comfortable that ,within 20 minutes, we decided to simply purchase it that evening. Things could Our salesman, Darrell Williams made us so completely comfortable that ,within 20 minutes, we decided to simply purchase it that evening. Things couldn't have been more friendly, relaxed and simple. I will definitely use AL Spitzer again. More
by lenny.bellomy
Employees Worked With
Darrel Williams and Trey Williams
January 24, 2024
Jaden Hescht and the rest of the spitzer group were very helpful and knowledgeable. They made the process of trading in my car and putting me in a new car seamless. helpful and knowledgeable. They made the process of trading in my car and putting me in a new car seamless. More
by Kmoore1097
Employees Worked With
Jaden Hescht
November 29, 2023
Everyone their was really friendly and helpful , I was expecting to be their for a few hours and we were in and out in about an hour and a half , Devon was the man who helped me and he was really nice and expecting to be their for a few hours and we were in and out in about an hour and a half , Devon was the man who helped me and he was really nice and answered any questions I had. They even took my car that I had recently hit a deer with , , over all great experience! More
by Cbeall1991
Employees Worked With
Devon Stahl 5/5, Mike Anderson, Customer Service
November 16, 2023
Scott Gilmore and the service department, took care of me and my Flex. They went above and beyond to make my experience a good one. Highly recommend. and my Flex. They went above and beyond to make my experience a good one. Highly recommend. More
by Cart4d
Employees Worked With
Scott Gilmore
October 26, 2023
Jack Schroeder did an awesome job to help us with the lease of a new vehicle. He explains the process and treats us fairly going above and beyond to meet our needs. We are more than happy with our deal a lease of a new vehicle. He explains the process and treats us fairly going above and beyond to meet our needs. We are more than happy with our deal and how we were treated. More
by 2018MustangGT
Employees Worked With
Jack Schroeder
October 13, 2023
The service advisor Lucia Thomas was very professional and kept me updated throughout the entire process of my repairs. Had couple items taken care of while in the shop which totaled $2200.00 and some ch and kept me updated throughout the entire process of my repairs. Had couple items taken care of while in the shop which totaled $2200.00 and some change. One item that showed a complete lack of professionalism was a simple tire rotate. Technician rotated tires and is very obvious that they never checked tire pressure as the rear tires that were set to 70psi were now on the front and front tires that measured 52psi were now on the back resulting in a low tire pressure alarm. If they would have checked the sticker in the door jamb they would know to check and set per specs. Now someone would have had to drive vehicle out of shop so that I can receive and that person as well just thought nothing of the low tire pressure alarm. Can you just take an additional couple minutes to check at that point !!! NOPE... More
by gpalocko
Employees Worked With
Lucia Thomas 5-star*****
