
Al Spitzer Ford
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 616 reviews
Best of the Best Renee Serino always goes out of her way to help people find the car they want at a price they can afford. She works so hard. She always goes our of he Renee Serino always goes out of her way to help people find the car they want at a price they can afford. She works so hard. She always goes our of her way to meet or exceeds customer needs. One time at her families dealership I needed a car after work. She met me at midnight. I signed papers and paid cash. I really appreciated her kindness. I will come see her soon at Spitzer Ford More

Unexpected results. I went in with little hope of actually getting what I wanted; The team went above and beyond my expectations to get me my new Escape and was very plea I went in with little hope of actually getting what I wanted; The team went above and beyond my expectations to get me my new Escape and was very pleasant to talk to. It’s like talking to someone you have known for years. Will definitely go back. More
Renée serino is a beast Renée serino helped me find what I need and within my budget. I recommend her all my friends and family. She listen to my needs and addressed every on Renée serino helped me find what I need and within my budget. I recommend her all my friends and family. She listen to my needs and addressed every one of them. Thank you so much. Your a beast More
Used Car Purchase There are dealerships...then there are exceptional dealerships. Spitzer Ford is one of the exceptional. The internet, sales and finance staff had th There are dealerships...then there are exceptional dealerships. Spitzer Ford is one of the exceptional. The internet, sales and finance staff had there act together (Brian, Brett and Nick) on behalf of the customer. My wife and I were able to essentially come to terms with exactly what we needed and required for the financing before we even set foot in the door. They gave a fair offer on our trade in and the used vehicle we purchased met more than our expectations as to quality both esthetically and mechanically (mint condition for 2008). Its the kind of dealership that puts the fun and enjoyment back into buying a car. More
First time lease turn in One of the easiest vehicle transactions I have ever had. This was our first experience turning in a leased vehicle for another. As the lease maturit One of the easiest vehicle transactions I have ever had. This was our first experience turning in a leased vehicle for another. As the lease maturity date approached we were filled with uncertainty as to what to expect. We were actually considering purchasing the vehicle because we were so pleased with it, but Brian and Spitzer reached out to us and made exchange so easy we opted to lease a new one. More
Exceptional Customer Service!! I had the pleasure of working with Renee, she is super professional and very approachable. She answered all my questions and made it a Disney like ex I had the pleasure of working with Renee, she is super professional and very approachable. She answered all my questions and made it a Disney like experience! If you are looking for a vehicle, go see Renee!! More
Thank you! Brian was very helpful in helping me decide what I needed and What would work for me at the time. I went in unsure of exactly what I wanted but he was Brian was very helpful in helping me decide what I needed and What would work for me at the time. I went in unsure of exactly what I wanted but he was great in comparing my options and I could not have been happier with my purchase. I highly recommend Brian as a sales person because he made what can be a stressful time, be fun and exciting. More

Fantastic! From the showroom to financing department everything was fantastic! Customer service was on point and definitely will be back for future car purchases From the showroom to financing department everything was fantastic! Customer service was on point and definitely will be back for future car purchases! Thanks so much for your help! More
Amazing place to work with. We have bought 3 vehicles from this dealership and with how they treated us they now have customers for life! All aspects of this dealership are aweso We have bought 3 vehicles from this dealership and with how they treated us they now have customers for life! All aspects of this dealership are awesome! Their service is thorough, efficient, and friendly. And their sales and finance are the same! They balance running their business and keeping their customers happy very well. If I can I will always go to Spitzer Ford in Cuyahoga Falls for any new or used vehicles. More
Working with Renee Serino for next purchase of F-150 Past positive experience with Renee Serino, she honest, trustworthy and loyalty to customer and customer follow up and knowledgeable on Ford trucks & Past positive experience with Renee Serino, she honest, trustworthy and loyalty to customer and customer follow up and knowledgeable on Ford trucks & cars as well as the used vehicles. She's an asset to Spitzer Ford and wish her longevity here. More