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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
616 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 616 reviews

May 24, 2018

I've been treated with respect and a true sence of honesty. I have dealt with sales ppl before and your emplyee Renee Serino have given me the satisfaction of honesty and respect. I would without a doubt send a More

by Honestly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 24, 2018

Great sales person I called in to speak about a vehicle. I got Renee and she was very helpful in assisting me on what is in the lot. She took her time and didn’t seem to More

by Jhudson1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 29, 2018 -

Al Spitzer Ford responded

Thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2018

Great Service Renee Serino was extremely professional and very helpful. She went above and beyond our expectations and her customer service is top-notch. I would r More

by cwhite5292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 23, 2018

Just doing some homework Loved the attentiveness of the staff, everyone was so very welcoming & pleasant. I did not feel preasured at anytime during my visit. The dealership More

by Steve51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 22, 2018

Looking to buy a car Renee Serino assisted me in looking for a car. She is very informative, helpful, friendly, and professional. She answered all my questions without fau More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 29, 2018 -

Al Spitzer Ford responded

Thomas, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

May 22, 2018

Great compnay Renee Serino was great. Very persuasive and found exactly what I was looking for. Great customer service and I would recommend her to anyone. I'm sure More

by ajmetz23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 22, 2018

Family w speed and accuracy Have owned quite a few cars and this was undoubtedly one of the easiest transactions ever. Not only did I meet entire team but the usual hour long pa More

by PLXBUCKEYE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corky Covert, Nicholas Hesson, Brett Gander, Mike Anderson
May 17, 2018

She was very professional Because the lasy was really nice as you now her name is and i believe she is really good for your company really down to earth More

by Preston
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 17, 2018

Amazing Service I came in not expecting to do much but browse and Renee Serino was such an amazing sales person that I have decided she is the only person I want to d More

by Jason7117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 18, 2018 -

Al Spitzer Ford responded

Jason, we're glad you had such a wonderful experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

May 16, 2018

Great Experience I have been watching for a new truck to replace my F-150. I let Renee Serino know what I was looking for and she kept watching, and sharing, as possi More

by mmmd1
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 18, 2018 -

Al Spitzer Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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