Al Spitzer Ford

Buying a New Car from Al Spitzer Ford I worked with Aaron for the purchase of my new Ford Explorer Sport and this dealership didn’t have one - they quickly got it from another and brought I worked with Aaron for the purchase of my new Ford Explorer Sport and this dealership didn’t have one - they quickly got it from another and brought it to my house that day. Super accommodating, easy to work with and a great customer service experience. I would recommend coming to Al Spitzer for anything! More

vehicle maintainence Called in april for service on 2016 escape. Got very high quote for 30,000 mile service. Drew could not realy explain and justify price for a vehicle Called in april for service on 2016 escape. Got very high quote for 30,000 mile service. Drew could not realy explain and justify price for a vehicle under factory warranty. Just needed tires flipped oil change cabin filter. No reason to disassemble caliper mounting hardware. Car is only two years old. Left message for service manager no response. E-mailed him and no response. Tried too talk too someone in charge of dealer and was ignored. Needed them too repair windshield trim again and fix nick in paint they put there when fixing windshield trim. Tried so hard for months too get someone in charge of dealer too return calls.( corky covert). Instead I had a nice sales lady named renee call and she was really in no position too handle this. I'm done trying its been months. Had service done elsewhere for 100.00 less.. Lost respect and trust in this dealer. What does corky do there? My wife is very upset with this dealer. We have purchased two vehicles at this dealer and that will be all. No one has been very customer frindley. Don't know what happened things were great for 7 years now well? Will not return too this dealer or any dealer with spitzers name on the door. Mr. L. That will be all.. We have no more time for this dealer. They should have called..but now its too late.----- Thank you very much. Mr. L. More

Excellent bunch to deal with Form my first phone call to when I picked up the keys, I never once felt I was at the mercy of a used car salesman, trying to squeeze very last dollar Form my first phone call to when I picked up the keys, I never once felt I was at the mercy of a used car salesman, trying to squeeze very last dollar out of me. More

Fantastic experience! This was my 4th time at Spitzer. I always leave happy. Although I probably drove Brian crazy, he worked hard to find me what I wanted and for a price This was my 4th time at Spitzer. I always leave happy. Although I probably drove Brian crazy, he worked hard to find me what I wanted and for a price I was comfortable with. I'll be looking for him again in a few months when my wife is ready for her new one. I appreciate the effort everyone put into making my experience top notch. I'll recommend Brian to everyone I know. More

Sales department top stars mechinal not good at all My husband told the sales person what was wrong with truck he test drive purchased truck another trip over about an hour away not ready will bring My husband told the sales person what was wrong with truck he test drive purchased truck another trip over about an hour away not ready will bring over to pa two days later. Our daughter bought an escape riding great home got to sharpsville bad noise in back they brought her a rental when brought our truck still waiting no one called she did waiting parts car was Ford certified our truck was not detailed white scrap paper in cup holder still there when delivered I'm not happy with service my husband worked for Ford years ago for years sales rep Nick Sipe was great I was taxed with trade in for pa you subtract tradin More