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Al Spitzer Ford
Cuyahoga Falls, OH
616 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 616 reviews
July 25, 2018
Great experience Renee is a great person and very nice and professional 👍👍 👍 👍👍 👍 I would definitely recommend her and the dealership!!! Thanks guys! The detai Renee is a great person and very nice and professional 👍👍 👍 👍👍 👍 I would definitely recommend her and the dealership!!! Thanks guys! The detail shop was clean and professional and she was very helpful and sweet More
by Big Ben Allen
Employees Worked With
Renee Serino
July 25, 2018
Awesome Customer Service I love to reward Awesome Customer Service and Renee Serino provided it. She was a great first impression for your dealership. She made me feel human a I love to reward Awesome Customer Service and Renee Serino provided it. She was a great first impression for your dealership. She made me feel human and not she trying make a sale. I told her up front I wasn't buying a vehicle but she still provide knowledge and a personal touch to our encounter. She's the type you continue to buy vehicle's from. I like to thanks to her for awesome service. More
by Airmax95
Employees Worked With
Renee Serino
July 24, 2018
Thorough, thoughtful, and respectful Our salesman Aaron was very respectful of my Mother’s needs and took the time to find just the right car that fit all of her criteria including budget Our salesman Aaron was very respectful of my Mother’s needs and took the time to find just the right car that fit all of her criteria including budget. Never once did we feel pressured or rushed. The entire process was smooth and well done. I would definitely recommend Aaron. More
by GoBucks
Employees Worked With
Aaron Gobble
July 21, 2018
Hat's off to Tex! (Cowboy hat,that is) Tex Welch is a wonderful salesman! Dealing with him is like dealing with family! We have been dealing with him since he was at Klaben in Kent. This de Tex Welch is a wonderful salesman! Dealing with him is like dealing with family! We have been dealing with him since he was at Klaben in Kent. This dealership should be very proud to have him on board! He has been our salesman for approximately 10 years, and we have sent family to him for their car/truck purchases. I personally don't enjoy the process of car buying, but he makes it an almost pleasurable event! He works with you until you are pleased with your purchase. His personality and expert salesmanship will keep us and our family coming back for future purchases! The $200 popcorn was worth the trip! (Personal joke!) More
by Laura
Employees Worked With
Tex Welch
July 21, 2018
FANTASTICALLY AMAZING!!!! I walked in today without a prayer to be able to get a car, but I was desperate. My old car was hemorrhaging money and I had nothing saved for a down I walked in today without a prayer to be able to get a car, but I was desperate. My old car was hemorrhaging money and I had nothing saved for a down payment. Limited monthly payment options. However, thru the darkness Barry, Renee, and Brett worked MIRACLES for me!! I was able to drive away TODAY with a 2015 Fiesta IN MY BUDGET!!!! They ALL WORKED SO HARD TO HELP ME!!!! NEVER once did I feel like a loser or feel uncomfortable. I was downing myself and Renee kept telling me to stop it. She was so encouraging and positive!! I didn't ever feel pressured or like they thought bad of me. They truly cared about my situation and wanting to help me!!! I am forever grateful to this WONDERFUL GROUP!!!! More
by HeatherE
Employees Worked With
Brett Gander, Renee Serino, Barry Gonis
July 19, 2018
Amazing :) My experience at Al Spitzer was amazing. My dealer helped make me feel very comfortable with the car. Anything I needed she would help me with. I am v My experience at Al Spitzer was amazing. My dealer helped make me feel very comfortable with the car. Anything I needed she would help me with. I am very happy with my purchase! Thanks to everyone at Al Spitzer Ford! More
by Rt1118
Employees Worked With
Nicholas Hesson, Brett Gander, Renee Serino, Barry Gonis
July 18, 2018
Pleased Customer! My experience started out with my 2013 Focus in for repairs. I left that day with a highly optioned 2018 Focus. The dealer picked up the tab for the r My experience started out with my 2013 Focus in for repairs. I left that day with a highly optioned 2018 Focus. The dealer picked up the tab for the repairs on the car i traded in. Mike Anderson and Brett Gander are, I feel, an asset to Al Spitzer Ford. I will be back in the future. Thank you very much. More
by customline53
Employees Worked With
Brett Gander, Mike Anderson
July 15, 2018
Flipping my lease into a sale Brian was very knowledgeable about how to maximize value during my purchasing. Friendly and honest. He clarifies my highest priorities and located a Brian was very knowledgeable about how to maximize value during my purchasing. Friendly and honest. He clarifies my highest priorities and located an appropriate vehicle even if he had to go out of state. He was a creative problem solver and I would use him again in a minute. More
by Rob822
Employees Worked With
Brian Cross
July 14, 2018
Always Good Went in for oil change and 1500 service and as always they were friendly and efficient. We have been going to Spitzer for 30 years and would not go a Went in for oil change and 1500 service and as always they were friendly and efficient. We have been going to Spitzer for 30 years and would not go any where else! More
by palehn
Employees Worked With
Corky Covert, Tim Dauterman, Brian Cross, Brett Gander
July 14, 2018
Better than the rest I brought my car in for service. I was greeted by my salesman Aaron, who made sure I was comfortable and introduced me to everybody. Sent me on my wa I brought my car in for service. I was greeted by my salesman Aaron, who made sure I was comfortable and introduced me to everybody. Sent me on my way in a brand new loaner car in almost no time at all. Very pleased More
by Zinga
Employees Worked With
Nicholas Hesson, Aaron Gobble
