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Al Spitzer Ford
Cuyahoga Falls, OH
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 612 reviews
November 12, 2018
3 Months later and this dealership is a nightmare 3 months after getting my truck and they still haven't gotten me my plate. I had to be vehicle less for a day waiting for my 3rd temp plate! I got my 3 months after getting my truck and they still haven't gotten me my plate. I had to be vehicle less for a day waiting for my 3rd temp plate! I got my truck August 25th and have had nothing but problems with them and its now November 12th. Mike Anderson my sales man, the store manager Corky Covert, and the tax and title lady Sally will not return my phone calls. Brett Gander has been the only one to somewhat try and help only to tell me a month and a half after getting the truck that they forgot to have me sign papers for the transfer to Michigan and to send new temp plates but even so he also doesn't seem to care. I got this truck out of state only because I originally went to look at a used truck there and decided to get this 2018 f150 instead. The truck is amazing but Al Spitzer Ford is an absolute joke. They supposedly sell vehicles out of state all the time but they cannot seem to figure this out. I would stay as far away from here as you can if your out of state and even if your in state. They obviously don't care about the customer once they make a purchase and leave the store. Hopefully you will read this and go elsewhere or hopefully they get their act together. More
by Jacob
Employees Worked With
Corky Covert, Brett Gander, Mike Anderson
October 31, 2018
Easy going Nice car buying experience. I bought a Honda at a Ford lot but the picture online was as nice as in person. Ty Davis sales associate courteous, knowl Nice car buying experience. I bought a Honda at a Ford lot but the picture online was as nice as in person. Ty Davis sales associate courteous, knowledgeable and no pressure. Was worth the trip to Al Spitzer Ford. More
by Mustang99
Employees Worked With
Brett Gander, Ty Davis
October 30, 2018
Used truck purchase From the moment I walked into your facility, I was treated professionally. I liked the fact that I knew exactly what I wanted and the sales person (Te From the moment I walked into your facility, I was treated professionally. I liked the fact that I knew exactly what I wanted and the sales person (Tex Welch) went over and above to get me the truck I wanted. He covered everything I needed to know about the truck I did purchase. I assure you I will be back in the future. Thanks again Tex. More
by Kiddy28
Employees Worked With
Brian Cross, Tex Welch
October 27, 2018
Easy to work with Was Very friendly and accommodating. Quick and thorough. Great follow up and informative. The cleanest dealership I have ever seen. Ty was the best. Was Very friendly and accommodating. Quick and thorough. Great follow up and informative. The cleanest dealership I have ever seen. Ty was the best. Will start here for my next car purchase. More
by Momof8cats
Employees Worked With
Brett Gander, Ty Davis
October 22, 2018
Excellent Car Buying Experience Al Spitzer Ford exceeded my expectations and made my car buying experience a breeze. Ty Davis and Brett Gander made sure I received the absolute best Al Spitzer Ford exceeded my expectations and made my car buying experience a breeze. Ty Davis and Brett Gander made sure I received the absolute best deal on my new Escape and worked hard to get me the best financing available. Ty was very knowledgeable and accommodating to my every need. He worked quickly to get me the exact car I wanted. I highly recommend this dealership. More
by Hannah22
Employees Worked With
Brett Gander, Ty Davis
October 20, 2018
Buying a new car Went to Al Spitzer Ford and talked to Bobby about trading my 2013 Explore for a 2018 model.He was very friendly and helpful. He was willing to work wi Went to Al Spitzer Ford and talked to Bobby about trading my 2013 Explore for a 2018 model.He was very friendly and helpful. He was willing to work with me model and the price I needed. In a timely manner I leant with a new 2018 Explore with. All the things I wanted and a payment I needed to have. I would highly recommend this dealer and Bobby to everyone. Also Brett was a great help. Chasrles C. More
by Crail1440
Employees Worked With
Bobby Knepper, Brett Gander
October 16, 2018
Fantastic Experience - Start to Finish I am not typically a fan of the car buying experience. I always feel very pressured and uncomfortable. Not so with Ty! He was friendly, located the I am not typically a fan of the car buying experience. I always feel very pressured and uncomfortable. Not so with Ty! He was friendly, located the exact truck we wanted, and made sure all of our needs were met! We never felt pressured and he was great from the beginning to the end. We will definitely be back to work with him. Brett was fantastic and super easy to deal with for financing. The truck was totally detailed and delivered with a full tank of gas. More
by swimbikerun
Employees Worked With
Brett Gander, Ty Davis
October 12, 2018
The Perfect Sales Rep. I felt so comfortable and relaxed no pressure it was all about what I wanted in my car I love my ford explorer and the color is awesome. Ty was very e I felt so comfortable and relaxed no pressure it was all about what I wanted in my car I love my ford explorer and the color is awesome. Ty was very easy to talk to and very observant as to what I might like and he hit it dead on on the first try . Thank you Ty Bret made us feel very comfortable he and Ty explained everything we needed to know and made us feel very reassured abut getting the Explorer in short a wonderful experience. More
by drivinghappy18
Employees Worked With
Brett Gander, Ty Davis
October 11, 2018
Great! I’m so happy with my car! I’m very satisfied with my car! Tee did a wonderful job explaining things to me and making sure I was happy with my car! Very happy customer! I’m very satisfied with my car! Tee did a wonderful job explaining things to me and making sure I was happy with my car! Very happy customer! More
by Ford Taurus- Tierra
Employees Worked With
Brett, Ty Davis
October 10, 2018
Best car buying experience ever!! The finance rate of 0% was AWESOME! Additionally our new vehicle was hand delivered the next day with a full tank of gas and we receive free car washe The finance rate of 0% was AWESOME! Additionally our new vehicle was hand delivered the next day with a full tank of gas and we receive free car washes for life! We love this dealership and are recommending it to all of our family and friends. Mr. & Mrs. Watts, Macedonia Oh. More
by Best car buying experience ever!
Employees Worked With
Brett Gander, Mike Anderson
