Al Spitzer Ford

Great job to Nick and the team! I am very happy with my purchase. They expedited our sale and moved us through very quickly. Finance moved us through quickly as well. Nicely done! purchase. They expedited our sale and moved us through very quickly. Finance moved us through quickly as well. Nicely done! More

Queen for a day! Excellent customer service, took the time to listen and help NOT sell, considerate to my needs and my young daughter's needs, went above and beyond to Excellent customer service, took the time to listen and help NOT sell, considerate to my needs and my young daughter's needs, went above and beyond to make sure I purchased the car I wanted and needed, excellent buying experience, highly recommend! More

New F150 - Warranty Issue - No Customer Service A paint flaw was discovered at time of delivery on the hood of a new F150 and acknowledge by dealership. Dealership did not have courtesy vehicle to A paint flaw was discovered at time of delivery on the hood of a new F150 and acknowledge by dealership. Dealership did not have courtesy vehicle to send me home in in order to keep truck. Now dealership will not communicate and take the corrective action to address the issue. Giving me runaround and not doing what they say they will do which is take pictures to send off to Ford. Dealership is showing no accountability or customer service. Say they will come out on certain day and take pictures and then no show. No empathy, no accountability no service. Just excuses. These actions only say that they do not value your business. Save yourself the aggravation. Shop elsewhere! More

warranty work Work was performed promptly and on time. Warranty work completed without issues and within time frame service was scheduled to be done. Staff helpfu Work was performed promptly and on time. Warranty work completed without issues and within time frame service was scheduled to be done. Staff helpful and easy to work with More

Fantastic customer service from start to finish. I enjoyed working with the salesman Logan Ertley and sales manager Brian Cross. They made the process quick and enjoyable. They gave me a great deal on enjoyed working with the salesman Logan Ertley and sales manager Brian Cross. They made the process quick and enjoyable. They gave me a great deal on my new truck and also gave me a fair deal on my trade in. Will absolutely be buying more trucks from then in the future. More

Always get Great service when I come into Al Spitzer Ford. Very courteous, and knowledgeable. Have always been satisfied, and have recommended others to you, and they have purchased trucks/cars with yo Ford. Very courteous, and knowledgeable. Have always been satisfied, and have recommended others to you, and they have purchased trucks/cars with you! More

Great fast service - staff was very courteous and made sure I was taken care of quickly. Loved the car wash given with out having to ask! sure I was taken care of quickly. Loved the car wash given with out having to ask! More

Excellent service in every way I have purchased several vehicles from Al Spitzer Ford over the years and received excellent assistance from a very knowledgeable sales staff each tim I have purchased several vehicles from Al Spitzer Ford over the years and received excellent assistance from a very knowledgeable sales staff each time. My most recent purchase of a 2016 Lincoln MKC was the best buy so far. Everyone was helpful in finding the right vehicle, answering each and every question about the SUV and delivering fantastic service. Extremely pleased. More

Only buy if you want a list to fix At first I thought this experience was going to be easy and quick. Then I got the car, and things started to go south. They sent me a car with a check At first I thought this experience was going to be easy and quick. Then I got the car, and things started to go south. They sent me a car with a check engine light on, an air compressor that was close to blowing, a bad exhaust and a non working key fob which they told me, worked. The noise from the air I heard before I left and they told me it was normal (I know NOTHING about cars air so I believed them. My local ford told me otherwise). They told me they would fix all the necessary fixes but would NOT authorize payment for over a week, in which I was left with no vehicle. Since I have owned this vehicle (June 2019, it’s now October) I myself have put hundreds( almost into the thousands) of dollars into making this explorer run right. I honestly have had nothing but a TERRIBLE experience with this dealership and quite frankly would never recommend them to anyone 🤷🏼‍♀️ More

Very friendly staff, willing to help find the right car for you. Mike Anderson was fun to work with & Brett in Finance was great too! for you. Mike Anderson was fun to work with & Brett in Finance was great too! More