Al Spitzer Ford

Thorough Inspection The Assistant Service Manager was efficient and thorough. He was very helpful in a solution and options. I also needed the help of the Business Manage The Assistant Service Manager was efficient and thorough. He was very helpful in a solution and options. I also needed the help of the Business Manager with Warranty information and he was very responsive and helpful. More

Good genuine people.Hands down best car buying Good genuine people. Hands down best car buying experience I've had. Larry was quick to welcome us and go above and beyond to ensure we were taken ca Good genuine people. Hands down best car buying experience I've had. Larry was quick to welcome us and go above and beyond to ensure we were taken care of. Brett was quick to get us financed and back on our way leaving us with great knowledge of the area's history. Thanks Spitzer More

Friendly courteous staff. Very good selection of new and used vehicles. Was able to test drive and take delivery the same day. Got a good deal on a 2019 Transit. used vehicles. Was able to test drive and take delivery the same day. Got a good deal on a 2019 Transit. More

Truck is great except the passenger side mirror has issues. Meaning doesn’t go out or down. Sales man was great and easy to work with issues. Meaning doesn’t go out or down. Sales man was great and easy to work with More

2012 Ford Focus SE Not treat me fairly. Two years ago....I had transmission problem. It was a recall for transmission module. First time I came.....They did not get a Not treat me fairly. Two years ago....I had transmission problem. It was a recall for transmission module. First time I came.....They did not get a notice of transmission recall. I showed them a copy of the recall. A week later after they thought they fixed the problem. Transmission was not done correctly. They fixed again but did not tell me I will have transmission problem in 2 years. Well now I had problem. They charged me $119.00 plus taxes $127.00 just for test driving to find out what was the problem. Well 2 years ago I did not have to pay anything but they did test drive it. More

Purchased 2018 Ford Fusion Titanium One of the best car purchase experience I have had. Thank you Tim (sales) and Brett (Finance). What can I say....they both treated me like I had bou One of the best car purchase experience I have had. Thank you Tim (sales) and Brett (Finance). What can I say....they both treated me like I had bought the most expensive car on the lot. I could not have received better service. I love my new car and I would highly recommend Al Spitzer Ford to anyone in the market for a new car. More

Tex Welch is top notch! Tex Welch is top notch when it comes to customer service. He responded quickly and answered every question we had before and after the sale. He went a Tex Welch is top notch when it comes to customer service. He responded quickly and answered every question we had before and after the sale. He went above and beyond to make it convenient for us to test drive our now new Edge. He even enlisted the help of his wife and together they helped my husband find the perfect bow to top off my beautiful car. It was a gift for our 40th anniversary. I really can't say enough good stuff about Tex. He continues to be a call or text away. You just don't get great service like this anymore. The overall experience was the best we've ever had buying a car. We bought our 2007 Edge new at a Ford dealership in Youngstown. While making the arrangements the OWNER walked across the sales floor and didn't say hi, wave or even nod. We were the only people there! Al Spitzer Ford appreciates their customers. You can just feel it. Everyone in there said hi. We will definitely be back! More

Eric was awesome. This whole process was the smoothest I ever had. 8th car I’ve bought from Spitzer. Always a joy working with Spitzer. ever had. 8th car I’ve bought from Spitzer. Always a joy working with Spitzer. More