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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 612 reviews

August 15, 2024

I had a very good experience with Sales Person, Nathan Brunoni. It was refreshing to meet and deal with a young man that gave his constant attention through the deal. I felt very comfortable with the enti More

by Decade of Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rowe
Aug 16, 2024 -

Al Spitzer Ford responded

Dave, it is truly an honor that Nathan provided the utmost deserved attentive assistance during your purchase at Al Spitzer Ford! We are grateful for the opportunity to be a positive part of your big upgrade. Congratulations and please enjoy your new Ford with safety!

August 01, 2024

I was extremely pleased with my experience at the dealership service department. On the phone and upon my arrival, I felt that I was important and listened to. The service agent took copious notes an More

by jebrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Service
Aug 02, 2024 -

Al Spitzer Ford responded

Jebrech, it is a great day to receive a raving review about your recent visit to Spitzer Ford Service! We are truly grateful for your trust in us for your safety and comfort as well as your recommendation for others to work with us. Please enjoy the open road in your Ford until next time!

July 31, 2024

I was looking for a reliable passenger car for a few reasons and found the Impala at Spitzer Ford and like the pictures and description of the car, So I went to look at it and drive it. Darryl Williams More

by indservice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darryl Williams, Customer Service
Jul 31, 2024 -

Al Spitzer Ford responded

We are so excited about your new Impala from Al Spitzer Ford! It is our delight that Darryl showed excellent workmanship throughout the whole buying process earning your recommendation as well as return. Congratulations and we wish you joy and safety in your travels!

July 22, 2024

Polite, they listen to what you want and need. They work with you to find the best vehicle. Love them More

by katherineroxbury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper, Customer Service
Jul 23, 2024 -

Al Spitzer Ford responded

Katherine, We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were polite, listen to what you want and need. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Al Spitzer Ford team!

July 18, 2024

Scott Gilmore was the Spitzer representative that made sure I was taken care of. I appreciated his professionalism and candor while making sure I was completely satisfied. More

by jebrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Jul 19, 2024 -

Al Spitzer Ford responded

Jebrech, it is our delight to receive your approving review working with Scott at Al Spitzer Ford! Our goal is to provide our guests with service of professionalism and great communications and we are thrilled he delivered. Please enjoy the open road until next time!

July 09, 2024

Scott Gilmore was eager to help check me in for service and went the extra mile to make sure I was informed about the work being done on my son's vehicle. He was kind enough to say my son has a few more ye More

by gvanstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia was very friendly as I was paying the bill., Customer Service
Jul 09, 2024 -

Al Spitzer Ford responded

It is our honor to receive your kind notes about your recent visit to our service department, Gvanstory! We are delighted to know Scott provided the utmost personal touches caring for your son's car earning your recommendation to serve others. If there is any other way we can be of better service please let us know. Enjoy the open road with joy and safety!

June 14, 2024

Coop was amazing! Helped me find an amazing car that fit me well. Also got me a great deal on my trade in vehicle. 100% recommend the dealership and Coop! More

by Rachel.hehmeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper
Jun 14, 2024 -

Al Spitzer Ford responded

Rachel, thank you for your time and feedback. We are delighted to hear that we were able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

May 14, 2024

Nathan was excellent. I have gotten my 2017 Ford Fusion, 2020 Ford Escape and now my 2023 Ford Escape from there and my experience have been nothing but excellent from sal More

by Shonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Brunoni
May 14, 2024 -

Al Spitzer Ford responded

Thank you for your wonderful feedback! We are so appreciative of the opportunity to work with you, and pleased that Nathan could provide you with 5-star service and meet your automotive needs. It is our pleasure to assist you in anyway possible. Congrats on the new purchase- on behalf of the entire team!

May 10, 2024

Lucia Thomas did a great job with the service to the Maverick at Al Spitzer Ford. And it was a pleasure to talk with her about different ideas for some accessories. 100! More

by kurt spen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Thomas Service Al Spitzer Ford
May 10, 2024 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are happy to hear that Lucia provided you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible!

April 28, 2024

Everyone here is consistently helpful and kind! I’ll never go anywhere else :) I’ve now bought and sold 2 cars here and from start to finish both times it was an absolute breeze! Ask for Cooper if More

by Katie Krep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cooper
Apr 29, 2024 -

Al Spitzer Ford responded

Thank you for your continued loyalty to our dealership, Katie! Congrats on your purchases. It's wonderful to know that Cooper took great care of you. Please contact us if anything.

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