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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
616 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 616 reviews

November 30, 2020

Everyone at the dealership is kind and professional. I wouldn’t go anywhere else to get my vehicles serviced. Thank you for everything you guys do. More

by Car123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch. , Nicholas Hesson
November 23, 2020

Nick (service manager) has always helped me with my oil changes and tire rotation! They are so nice, fast and thorough!!! Thank you guys so much for everything! More

by Shonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
November 22, 2020

David Welch and Spitzer Ford helped me when I needed assistance getting my rotors fixed. Thank you very much!!! I always go there for service. More

by Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch
November 20, 2020

As always my service experience way great. I have only service my auto with Spitzer for the last 12years and this is my third car purchased with Spitzer Betty Lou Travis More

by Betty Lou Travis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch, Nicholas Hesson
November 14, 2020

This Spitzer Dealership offers excellent service by appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST More

by Pretty Clementine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ick, Bob who initially greeted me and especially David Welch, courteous and knowledgeable, who managed the complete service visit from beginning to end!👍🏻
November 09, 2020

David Welsh was very friendly and helpful in determining what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the More

by Dpete1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
November 05, 2020

We are thrilled with Vince Viscusi and his team at Spitzer Ford. Vince is very knowledgeable about our Lincoln MKC. Vince had our Lincoln delivered to our home, and his team drove our trade-in vehicle More

by 1st Time Lincoln Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Morhidge, Brett Gander
October 30, 2020

Erin Jekubik in the service dept was very friendly, informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dep More

by mallyrii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Jekubik
October 25, 2020

I had fast courteous service that went above and beyond what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. More

by Christyn Devis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zyan Sheffield
October 17, 2020

David Welch greeted me when I brought my 2020 Explorer in for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back More

by nancy415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Welch, Tex Welch
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