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Al Spitzer Ford
Cuyahoga Falls, OH
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Everyone at the dealership is kind and professional. I wouldn’t go anywhere else to get my vehicles serviced. Thank you for everything you guys do. wouldn’t go anywhere else to get my vehicles serviced. Thank you for everything you guys do. More
Nick (service manager) has always helped me with my oil changes and tire rotation! They are so nice, fast and thorough!!! Thank you guys so much for everything! changes and tire rotation! They are so nice, fast and thorough!!! Thank you guys so much for everything! More
As always my service experience way great. I have only service my auto with Spitzer for the last 12years and this is my third car purchased with Spitzer Betty Lou Travis service my auto with Spitzer for the last 12years and this is my third car purchased with Spitzer Betty Lou Travis More
This Spitzer Dealership offers excellent service by appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST service and leaves HAPPY! More
David Welsh was very friendly and helpful in determining what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the less costly route first and got it working with a battery thought I needed brake pads, but they determined the pad was not getting engaged properly. I forgot I had recall notice, but Dave took care of it. It took a while but regular updates and a proffered bag of chex (;-) mix helped. I feel safer in my car. Thanks Dave More
We are thrilled with Vince Viscusi and his team at Spitzer Ford. Vince is very knowledgeable about our Lincoln MKC. Vince had our Lincoln delivered to our home, and his team drove our trade-in vehicle Spitzer Ford. Vince is very knowledgeable about our Lincoln MKC. Vince had our Lincoln delivered to our home, and his team drove our trade-in vehicles away. VERY efficient buying process! More
Erin Jekubik in the service dept was very friendly, informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dep informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dept but am happy to see that the service dept is operating at a higher level. More
I had fast courteous service that went above and beyond what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. More
David Welch greeted me when I brought my 2020 Explorer in for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back, said my Explorer was washed and ready to go. I used Ford Pass points to pay for the works. It was all very easy and David was very nice, polite highly recommend him to take care of your Ford service More