Al Spitzer Ford

This Spitzer Dealership offers excellent service by appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST appointment or in emergency situations. The staff is the best, helping the customer and doing their UTMOST to insure the customer receives the BEST service and leaves HAPPY! More

David Welsh was very friendly and helpful in determining what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the what work I did or did not need to get done. My key gob went thru the laundry and I figured it needed reprogramming. The service department tried the less costly route first and got it working with a battery thought I needed brake pads, but they determined the pad was not getting engaged properly. I forgot I had recall notice, but Dave took care of it. It took a while but regular updates and a proffered bag of chex (;-) mix helped. I feel safer in my car. Thanks Dave More

We are thrilled with Vince Viscusi and his team at Spitzer Ford. Vince is very knowledgeable about our Lincoln MKC. Vince had our Lincoln delivered to our home, and his team drove our trade-in vehicle Spitzer Ford. Vince is very knowledgeable about our Lincoln MKC. Vince had our Lincoln delivered to our home, and his team drove our trade-in vehicles away. VERY efficient buying process! More

Erin Jekubik in the service dept was very friendly, informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dep informative and helpful. Even the mechanics we were very patient and helpful! I had previously had a less than stellar experience in a different dept but am happy to see that the service dept is operating at a higher level. More

I had fast courteous service that went above and beyond what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. what needed to be done. They answered all my questions and took the initiative to wash my truck. Thank you Zyan Sheffield. More

David Welch greeted me when I brought my 2020 Explorer in for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back for the works, he took my keys, said I could sit in waiting area he would take care of everything. When my Explorer was ready he brought my keys back, said my Explorer was washed and ready to go. I used Ford Pass points to pay for the works. It was all very easy and David was very nice, polite highly recommend him to take care of your Ford service More

When in for a warranty claim on my transmission lines and they ended up fixing a ton more. Best service in Akron area. Recommended for all services and sales. they ended up fixing a ton more. Best service in Akron area. Recommended for all services and sales. More

They had the Truck I wanted and were very friendly. They stayed over their regular hours to finish my sale. There was a bit of frustration and anxiety over how to complete a form for a program,and my headli stayed over their regular hours to finish my sale. There was a bit of frustration and anxiety over how to complete a form for a program,and my headlight had water in it. I did let the sales manager know and he made it right. Nothing is perfect in this world, but people that listen and take the time to fix things are what make it as close as possible. More

The Spitzer team has in the past and present taken care of my every vehicle need. I am very pleased with my servicing. I will continue to have my vehicle serviced at Spitzer. of my every vehicle need. I am very pleased with my servicing. I will continue to have my vehicle serviced at Spitzer. More

David Welch and the Spitzer service department were very professional and accommodating, especially since we were having a Buick serviced and not a Ford. Well done. Blaine & Diana Bruce professional and accommodating, especially since we were having a Buick serviced and not a Ford. Well done. Blaine & Diana Bruce More