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Al Spitzer Ford
Cuyahoga Falls, OH
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Brandon Spahr and his team were very helpful and courteous. They listened to my needs and answered all my questions. I went to Al Spitzer for the first time to test drive a vehicle, and within an ho courteous. They listened to my needs and answered all my questions. I went to Al Spitzer for the first time to test drive a vehicle, and within an hour I was driving my new vehicle home. I’ll definitely be going back next time I’m looking for a new car! More
My car had an oil change and a recall done. The service took a little over an hour and my car was washed too. The check-in process and check-out process we’re both fast and easy! took a little over an hour and my car was washed too. The check-in process and check-out process we’re both fast and easy! More
Love the service department! Always take very good care of me and my 2020 Ford Escape. They are always nice, reliable and quick with al the services I receive of me and my 2020 Ford Escape. They are always nice, reliable and quick with al the services I receive More
I bought two F150s there and have serviced both of them there. I’m glad I bought the extended warranty on my current truck. I can usually get in to service at a convenient time and they pretty well in di there. I’m glad I bought the extended warranty on my current truck. I can usually get in to service at a convenient time and they pretty well in diagnosing issues, although we all have experienced Murphey’s Law when it comes to repairs: Your car never makes “that noise” once you get it to the dealership. The service manager Erin Jakubik kept me informed throughout the process. More
Took my car to Al Spitzer Ford for a service recall.I Took my car to Al Spitzer Ford for a service recall. I did not purchase my car through Spitzer and did not have an account with them but was treated Took my car to Al Spitzer Ford for a service recall. I did not purchase my car through Spitzer and did not have an account with them but was treated as if I was a long time and repeat customer. Erin Jekubik welcomed me to the service department, was friendly, patient, informative and listened to my input as well. The whole service department was great from Erin to the mechanic to the courtesy driver. Thank you all! More
I went to Spitzer Ford Cuyahoga Falls for the works package. I'm glad they are pro active on possible problems with what I noticed. I explained what was going on to Erin Jebubik to make sure the coup package. I'm glad they are pro active on possible problems with what I noticed. I explained what was going on to Erin Jebubik to make sure the couple of issues I was having so Spitzer could check out the issues. More
As always the service for my car was most excellent. Everything done as necessary and then a very clean Escape waiting for me. Lindsey was a true pleasure to work with and kept me informed as to w Everything done as necessary and then a very clean Escape waiting for me. Lindsey was a true pleasure to work with and kept me informed as to what was being done, what will need attention down the road some miles yet and so forth. As always, I left and headed home with all the confidence in the world that everything is as should be. Thank You Lindsey and the whole Spitzer service team. Also Ryan who always makes the car look showroom clean! More