Al Spitzer Ford

I bought two F150s there and have serviced both of them there. I’m glad I bought the extended warranty on my current truck. I can usually get in to service at a convenient time and they pretty well in di there. I’m glad I bought the extended warranty on my current truck. I can usually get in to service at a convenient time and they pretty well in diagnosing issues, although we all have experienced Murphey’s Law when it comes to repairs: Your car never makes “that noise” once you get it to the dealership. The service manager Erin Jakubik kept me informed throughout the process. More

Took my car to Al Spitzer Ford for a service recall.I Took my car to Al Spitzer Ford for a service recall. I did not purchase my car through Spitzer and did not have an account with them but was treated Took my car to Al Spitzer Ford for a service recall. I did not purchase my car through Spitzer and did not have an account with them but was treated as if I was a long time and repeat customer. Erin Jekubik welcomed me to the service department, was friendly, patient, informative and listened to my input as well. The whole service department was great from Erin to the mechanic to the courtesy driver. Thank you all! More

I went to Spitzer Ford Cuyahoga Falls for the works package. I'm glad they are pro active on possible problems with what I noticed. I explained what was going on to Erin Jebubik to make sure the coup package. I'm glad they are pro active on possible problems with what I noticed. I explained what was going on to Erin Jebubik to make sure the couple of issues I was having so Spitzer could check out the issues. More

Spitzer Ford worked on my 2014 Ford Fusion. I don’t have much else to say. Not 25 words worth at least. Idk. Ok. Cool. much else to say. Not 25 words worth at least. Idk. Ok. Cool. More

ERIN IS THE BEST SHE GOT MY CAR TAKEN CARE OF AND WAS GREAT TO WORK WITH. I WILL WORK WITH HER AGAIN GREAT TO SEE A PLACE I CAN TRUST GREAT TO WORK WITH. I WILL WORK WITH HER AGAIN GREAT TO SEE A PLACE I CAN TRUST More

As always the service for my car was most excellent. Everything done as necessary and then a very clean Escape waiting for me. Lindsey was a true pleasure to work with and kept me informed as to w Everything done as necessary and then a very clean Escape waiting for me. Lindsey was a true pleasure to work with and kept me informed as to what was being done, what will need attention down the road some miles yet and so forth. As always, I left and headed home with all the confidence in the world that everything is as should be. Thank You Lindsey and the whole Spitzer service team. Also Ryan who always makes the car look showroom clean! More

I want to thank Logan Ertley and the entire Spitzer organization for an incredible purchase experience. No pressure, numbers exceeded my expectations and everyone was so friendly. It was just a pleasur organization for an incredible purchase experience. No pressure, numbers exceeded my expectations and everyone was so friendly. It was just a pleasure I very much appreciate that More

Erin Jekubik has honestly been one of my absolute favorite spitzer Ford employees to have worked with . Hire more Erins . She’s patient,understanding&givesAdvice favorite spitzer Ford employees to have worked with . Hire more Erins . She’s patient,understanding&givesAdvice More

nice clean and helpful very dissapointed that they sent me home in my new bronco with less than a quarter tank of gas had to put 30 dollars in it. me home in my new bronco with less than a quarter tank of gas had to put 30 dollars in it. More

David took care of me in a timely manner. It was in for timing chain and then had to return in a few days for transmission pump which was a shock. Not Davids fault although disappointed in Ford. My Chevy b timing chain and then had to return in a few days for transmission pump which was a shock. Not Davids fault although disappointed in Ford. My Chevy buddies just say they are thankful they dont have my problems. Appreciate you also wash the truck More