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Al Spitzer Ford

Cuyahoga Falls, OH

Overview
Reviews
Vehicles
4.7
616 Reviews
Call Dealership (330) 621-5913
View Awards

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 616 reviews

September 29, 2022

I had a wonderful visit, and as always everyone was very helpful, friendly and wonderful. I will for sure come back. More

by Tonia.hollen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia Thomas
Report | Print
Sep 30, 2022 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 20, 2022

I had a great experience ordering and receiving my new vehicle. Clayton Russel was very helpful and they kept their word. More

by Pless
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Russel
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Sep 20, 2022 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are so glad that Clayton could provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

August 28, 2022

Had an emergency. Door would not lock. Lucia got me in, ordered the part and it was fixed by noon the next day. They kept my truck overnight, in an enclosed and fenced More

by Mmalek2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia
Report | Print
Aug 31, 2022 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are so glad that Lucia and the team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 04, 2022

Spencer Johnson was very easy to talk to and listen to me and what I needed over all he was a joy to be with. But your service department needs to learn to call the customer and let them know what is going o More

by Squeak00069
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Johnson
Report | Print
July 16, 2022

Spritzer Ford is a very clean and friendly place to shop for a car. Everyone I met was engaging and made me feel welcome. My salesman, Spencer Johnson, listened to my needs and expectations and did everythi More

by Whitey1158
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spenser Johnson
Report | Print
Jul 20, 2022 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are so glad that Spencer took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

July 12, 2022

Friendly, efficient sales service from Clayton Russell and the entire Spitzer Ford Cuyahoga Falls team. More

by Rshuttie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Russell
Report | Print
Jul 13, 2022 -

Al Spitzer Ford responded

Thank you so much for your wonderful review! We are so glad that Clayton and the team took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

May 16, 2022

I took my car in for routine oil change on 5/10/22. I had a concern as I hadn’t been able to get my Ford Pass Rewards. Lucia immediately went on line to get them. She was unable because it was more th More

by My ford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucia and Vernon in service
Report | Print
May 16, 2022 -

Al Spitzer Ford responded

Thank you so much for your excellent review. We are pleased that our team could put you at ease and get your automotive needs taken care of. Your kind words and satisfaction mean so much to us, and we will certainly provide you with nothing less than the same quality care in your visits to come. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

May 12, 2022

I asked if a Maverick, that was listed on the website, was available. Never received an answer. More

by Darrencrown
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany
Report | Print
May 12, 2022

Lucia was excellent friendly, kind and went out her way for me. So happy David is back as well as the service manager More

by Shonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson
Report | Print
May 12, 2022 -

Al Spitzer Ford responded

Shonnie, Thank you so much for your positive review! We are delighted that Lucia and David took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 06, 2022

Vaughn Deuble took very good care of us with the issue we had with our vehicle. Professional, Polite and informative. More

by jeffme725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaughn Deuble
Report | Print
May 10, 2022 -

Al Spitzer Ford responded

Thank you so much for your positive review! We are pleased that Vaughn could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you have any further questions or concerns in the future!

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