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Al Spitzer Ford
Cuyahoga Falls, OH
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We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More
My husband and I were in the market for a used truck. I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Ev I'll skip to the great part; We left the lot in a brand-new Ford F-150! Nathan was our salesman. He was phenomenal and had a great sense of humor. Even after he told us what the inventory was for used trucks, which was not within our parameters, we were still sitting there. This was because he was so personable, persistent in trying to get to know what our needs were and continued finding ways to help. He made us feel comfortable and as if we were in the right place. Then Patrick came over and greeted us. He added to what Nathan had already shown us. Patrick was hospitable, honest, and truly showed that he cared. They did not stop until everything was exactly where we wanted it. John finalized all of the paperwork, and he also continued on with full honesty. He had an affable persona and made the process very easy. We are happy to have encountered this dealership, as we are not from that area. We turned down other vehicles at different dealers because of the precedent of being purely genuine that Patrick, Nathan and John had already set. This was the greatest vehicle buying experience that we have ever had. I got exactly what I wanted. Thank you. More
Errick Herrin offered great service. He really took the time not to rush me into my next car, and I tried several vehicles before making a decision. I actually spent much longer than I h He really took the time not to rush me into my next car, and I tried several vehicles before making a decision. I actually spent much longer than I had planned, but it didn't seem that long. All vehicles had CarFax available, and all my questions were answered. Errick really listened to what I wanted. With used car sales being what they are today, I feel much more confident with the warranty and the longevity of Spitzer Ford. Patrick Zanko also assisted with some details. Thank you! More
Everyone at the dealership was very friendly, courteous and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and t and went of their way for me. Errick Herrin was great to deal with and made the car buying process go smoothly. I would highly recommend Errick and the team at Spitzer! More
Everyone from sales, service, & parts have been excellent, thoughtful, courteous, & very professional whenever I have had to speak to any off Spitzer’s staff! I love my new Bronco! Thanks again to excellent, thoughtful, courteous, & very professional whenever I have had to speak to any off Spitzer’s staff! I love my new Bronco! Thanks again to Spitzer Ford, CUYAHOGA FALLS! More
This dealership was really helpful in my process of getting a new car. I worked with Cooper, he was really helpful and extremely patient because i had a lot of questions. He showed me different options getting a new car. I worked with Cooper, he was really helpful and extremely patient because i had a lot of questions. He showed me different options and made sure i was satisfied with what i was getting into. More