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Al Serra Buick GMC

Grand Blanc, MI

4.7
93 Reviews

6201 S Saginaw Rd

Grand Blanc, MI

48439

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93 Reviews of Al Serra Buick GMC

June 22, 2021

I’ve been buying from this dealership for years and my sales person Hudy Handy has always been there for me, I’ve never had any problems with the service departments no matter witch one I use because I’ve More

by Simpson2077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hudy Handy
June 03, 2021

Service at Al Serra is always top notch. Because of this service we prefer to purchase here whether new or used. Mostly of our family purchases here as well based on our recommends. My wife directs her cust More

by jason.henderson719
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Abbott
May 19, 2021

Great experience. The people at Al Serra take the time to understand my needs and deliver great value. Very professional organization. I’ll refer my friends and family. More

by Placekeeper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hammond
May 09, 2021

10/10 Recommend bringing your car to them if you need work done. They didn't rush into getting mine fixed. I bought my car from Feldman of New Hudson, I had it in the shop 1 time there in New Hudson and More

by jroberts073198
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Phillips( Jim)
April 21, 2021

Ben Taylor service manager at Serra Chevrolet is exceptional at resolving problems and meeting expectations for customer satisfaction. The Chevy team is very responsive to customer satisfaction too. More

by daurand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Taylor
February 11, 2021

Every time I come in, the entire team is efficient, truthful, and explains all of the issues to me in a way that I can understand. I trust them!! More

by alldogsgotoheaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Coulter
February 10, 2021

Service representative was very knowledgeable and helpful. Investigated the issue and helped to resolve. Also, gave recommendations to help avoid the issue on the future. More

by kmopie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service representative
January 19, 2021

Excellent service and support team. Friendly staff & they explain to what they are going to do, then they discuss the cost with you. I deal with them for years. I trust them with my cars. More

by C Caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
January 18, 2021

We worked with Doug and he made the whole experience seamless. We are super happy with our new vehicle and the dealership! We highly recommend. More

by ShawnaH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug
January 08, 2021

Took my car to the jeep service center was told I needed 4 new tires and Struts and a couple of other things just got a 1 new tire 3 days ago took it to bell tire and I only need 3 new tires there is not More

by smarve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Conner
Jan 09, 2021 -

Al Serra Buick GMC responded

Thank you for your feedback and sorry to hear about your issues. Your review has been forwarded to our Service Director. We would love to speak with you about your experience. Please email your name and contact details to cx@alserra.com. Thank you.

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