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Al Piemonte Ford
Melrose Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Scott was very helpful and super responsive, especially as I was buying the car sight unseen over the internet. Great guy and very straightforward. Appreciated his professionalism all the way through. as I was buying the car sight unseen over the internet. Great guy and very straightforward. Appreciated his professionalism all the way through. More
Scott Caldwell is very polite and professional! He is curteous and knows about cars anb options, he gave me a great offer and worked miracles on financing. He works very hard! curteous and knows about cars anb options, he gave me a great offer and worked miracles on financing. He works very hard! More
Was looking for a Fusion at a good price. Salesman Scott was friendly, helpful, and did get me best deal I could get. I had visited three other dealerships...this was the best and Scott was terrific....kne was friendly, helpful, and did get me best deal I could get. I had visited three other dealerships...this was the best and Scott was terrific....knew is stuff, knew the car, didn't have a color I liked so he found one for me and had it at the dealership the next day. All in all, a good experience., More
We had a wonderful experience at Al Piemonte Ford and I would highly recommend George Nano. He was friendly, informative, and patient in our car buying process. He took the time to go over all features a would highly recommend George Nano. He was friendly, informative, and patient in our car buying process. He took the time to go over all features and options available and worked hard to get us the best value on our new car. He even remembered to offer us coffee! I look forward to a future relationship with Al Piemonte Ford and encourage anyone looking to shop there to keep an eye out for George. More
George, as well as the rest of the staff, were friendly and helpful! I was referred by a family memember and I am glad I went with this delearship. From start to finish George was professional and honest. and helpful! I was referred by a family memember and I am glad I went with this delearship. From start to finish George was professional and honest. I would absolutely recommend this dealership for those of you looking for great customer service and a reliable car. Thank you again George for helping me find a car that I love! I will be sending referrals your way! - Jessica More
My fiancé and I were in the market for a new car after a recent car accident. We went car shopping at the local dealerships and noticed two Chrysler 200's in the Al Piemonte Ford lot. We walked in a after a recent car accident. We went car shopping at the local dealerships and noticed two Chrysler 200's in the Al Piemonte Ford lot. We walked in and were immediately greeted by George Nano. We expressed an interest in the 300's and he immediately began selling the higher priced one, even though I was skeptical of the $3000 price difference. I didn't believe an 8000 mile difference was worth a $3000 price difference, especially when there was only one set of keys between the two of us. He insisted that he would get the other set "come xxxx or high water", and he would throw in floor mats for free. After a reluctant decision to take the higher priced car, I've tried to get a hold of George several times over the course of the past six weeks, by phone and in person, and got no response. Not a message, not a call, NOTHING. After having to leave the car on New Year's Eve at the in-laws, we found out just how important the second set of keys were when we had to make crazy arrangements to pick the car up as I had the only set of keys and was away from home (in my truck). I realized that it had already cost me more in time tracking down the absentee salesman than if I had just paid for another set of keys. I guess he figured I wasn't his problem once finance took over, as long as he got the sale. I recommend you avoid this place with their high-pressure tactics and false promises. Shame on you, George Nano!!! More
George helped me purchase a new Fusion. He was helpful, friendly and made the whole experience painless. I would highly recommend looking for George at Al Piemonte when buying a new car. friendly and made the whole experience painless. I would highly recommend looking for George at Al Piemonte when buying a new car. More
Our beloved 2005 Escape died, and we had it towed to Al Piemonte. It turned out it could not be fixed, so we went in to test drive a new Escape. Our salesperson, Jason, was very nice. We test-drove a ne Piemonte. It turned out it could not be fixed, so we went in to test drive a new Escape. Our salesperson, Jason, was very nice. We test-drove a new Escape, and Jason ran some numbers on a new one for us. We told him we weren't looking to buy today, especially because a new Escape was a little out of our price range. He took the time to search the on-site inventory for a demo-model, and happened to find a used 2014 Escape with super-low miles. Jason ran several numbers for us, and gave us plenty of time to walk around and talk about it and didn't pressure us to make a snap decision or make us feel guilty for wanting to take a little time to talk about it. We test-drove the used model on the highway, and decided to take it. Because it was used, we got a good price on it, and the dealership threw in a free remote start and a few oil changes. The only slight negative was that we ended up financing through Ford, and I felt that we were sort of rushed through that process without all the options being explained thoroughly. They explained all the terms and our monthly payment amounts and everything, but compared to the time we took with everything else, that aspect felt a little rushed. Overall, Jason was very friendly and personable, and didn't pressure us to make a decision we weren't ready for. The dealership was also willing to work with us to roll the diagnostics bill from the service department into the purchase of the new car. Everyone we talked to was very friendly and helpful, including the service department (I spoke to Jessica daily while my old car was being diagnosed in their shop). We definitely had a positive experience with Al Piemonte. More
I like Ford products and their salesmanship. Plus our Sales Rep George Nano has such a confident personality, I've never been more happier coming in and purchasing the new 2014 Ford Escape. Thanks again, Sales Rep George Nano has such a confident personality, I've never been more happier coming in and purchasing the new 2014 Ford Escape. Thanks again, Al Piemonte Ford. More