Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Al Piemonte Ford
Melrose Park, IL
516 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families.
Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle.
We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 516 reviews
March 15, 2015
From service center to new truck Walked in there getting my 2012 fusion tail light fixed with a simple oil change and tire rotation and walked out with 2014 F150... I love the new tru Walked in there getting my 2012 fusion tail light fixed with a simple oil change and tire rotation and walked out with 2014 F150... I love the new truck and it was a excellent experience. Bought my first new car from Al Piemonte and now I bought my first new truck. Excellent customer service and didn't feel pressure at all. Jay really helped me find the truck I wanted. I will only shop at Al Piemonte Ford. Keep up the good work! More
by Timbo
Employees Worked With
Jason Bono
March 14, 2015
Al Piemonte Ford's Excellent Customer Service When my daughter told me she wanted to trade her 2013 Mustang, I knew just where to go. I met with Mr. Jason Bono who is probably the BEST EVER sales When my daughter told me she wanted to trade her 2013 Mustang, I knew just where to go. I met with Mr. Jason Bono who is probably the BEST EVER sales person I met. He took the time to help understand what we needed and got the EXACT CAR we wanted! I could not be happier. The customer service at this dealership is second to none! The entire staff from finance, to service, to sales are all on top of their game. Buying a car can be a trying experience and is sometimes complicated. These guys took away all of the complications and made the process as smooth as possible. This is the way car buying should be. I used to think of car buying and going to the dentist as about the same! I LOVE AL PIEMONTE FORD and I will remain a loyal Ford/ Al Piemonte customer because of this. Thank you to everyone at this dealership! We are truly appreciative of great service and support! More
by Valarie
Employees Worked With
Mark Dazzo, Jason Bono
February 21, 2015
A Blessing in Disguise Hello to all consumers My name is Cassie I would love to share my wonderful experience with you about Al Piemonte ford. I previously had a 200 Hello to all consumers My name is Cassie I would love to share my wonderful experience with you about Al Piemonte ford. I previously had a 2005 Dodge Neon that i was so wrongly over charged for by a car lot named Value Auto in the amount of almost $20,000. Because i signed that contract i kept my promise and payed every note missing not even 1 payment, and no that car wasn't no where near brand new. How ever I had a talk with my husband and told him how i had a fear the neon wasn't going to last very long, at that point a trade in was pretty much what i had in mind. He responded "well i think you should take a look around first", but gave me knowledge about Al Piemonte Ford. The very next day we viewed a few car lots with Al Piemonte Ford being my second choice. I really had no intention of getting a car right then and their, how ever after talking to my car sales man rep George Nano, aside from him being a sales man he honestly did something i can definitely say you don't see often and that was truly with all honesty dedicate him self to helping me get out of the situation i was currently screwed in. With me being young not having that much of good credit established he went above and beyond to say "I will never do you like Value Auto did you" meaning he will never take advantage of someone just because, he went on to say "the last guy did you wrong, but I am going to make you happy today" , he kept every promise. I no longer have that Dodge neon any more I am so excited to say i now have a Brand New 2014 Ford Focus SE :-) :-) :-) yes i am very pleased with my whole experience. After everything was completed they welcomed me and made me feel like every customer every where should feel. That's loved , welcomed and appreciated to Ted thank you for making me and my children laugh so hard, to Launell in finance thank you for the accounting 101 you taught me something valuable more important to George Nano I thought no one cared I thought it would all be about sales but it turned out it was a blessing in disguise and because of that, I truly appreciate the whole experience. I most definitely will refer Al Piemonte to everyone I know and even people have yet to know, I wish this company nothing but a life long happiness and success. <3 More
by Cassie
Employees Worked With
Launell, Ted Nagel, George Nano
February 20, 2015
Divine Connection I walked in and,I drove out with just what I wanted. Thank you Jesus for great salesmen who loves there job and Very patient. I walked in and,I drove out with just what I wanted. Thank you Jesus for great salesmen who loves there job and Very patient. More
by Daneese
Employees Worked With
George Nano
February 13, 2015
Professional,courteous,patient service from George! I had my 1999 Ford Expedition serviced at Al Piemonte Ford for a number of years. When it was time to replace my car, I went to this dealer to see w I had my 1999 Ford Expedition serviced at Al Piemonte Ford for a number of years. When it was time to replace my car, I went to this dealer to see what was available. George Nanno took care of me and I purchased a 2014 Ford Expedition on Sept 2, 2014. George was professional , courteous, patient and most importantly, located a car in the color and with most of the options requested. Emmanuel Rodriguez More
by Manny
Employees Worked With
George Nano
February 10, 2015
Got what we wanted, with professional, organized service Al Piemonte Ford took care of us in a kind, professional way. Our salesman, Matt Szajewski, was professional, respectful, and organized. He made our Al Piemonte Ford took care of us in a kind, professional way. Our salesman, Matt Szajewski, was professional, respectful, and organized. He made our buying experience pleasant. We worked out what we wanted via telephone and internet so before we came to the dealership Matt found the car we could afford and just the one we were looking for. Our credit was approved before hand so we closed the deal in short-order. We couldn't be happier. The finance dept. was very organized as well, and like Matt, came up with a car they made a contract suitable to our needs. We would highly recommend Matt and Al Piemonte Ford. Rev. John M. and Helene P. Richy More
by Richy
Employees Worked With
Matt Szajewski
January 30, 2015
Day turned around thanks to George at Al Piemonte So I originally came to Ford that day because my 2012 Ford Focus was acting up, brought it to the service center to have them check it out. I was pret So I originally came to Ford that day because my 2012 Ford Focus was acting up, brought it to the service center to have them check it out. I was pretty frustrated because the car was only 3 years old and I had had a few problems with it already. As I was sitting in the waiting area George passed and politely offered me coffee and got the details on why I was here. He said that if I didn't like what the service center had to say to come see him. After a long day I was ready to consider the possibility of trading in my car and just getting a new one! George was excellent and helped me out through this entire process and made it extremely easy on me. It was the biggest stress relief. He helped me to trade in my car and to keep my monthly payments around the same rate while getting into a car I didn't have to worry about! I was so relieved and happy to have someone like George helping me through this entire process. Everyone at the dealership was helpful, friendly and really helped me to put a smile on my face! I left with a new ford fushion and couldn't be happier! Thanks George! :) More
by Akrasovec
Employees Worked With
George Nano
January 29, 2015
Great dealer and customer service This was my third time buying a car from this dealer and I can say with three different salesman is was still great service!! Would recommend to walk This was my third time buying a car from this dealer and I can say with three different salesman is was still great service!! Would recommend to walk in and just survey cars and you will be well served! More
by Danny Lopez
Employees Worked With
Jose palomares , Mark Dazzo
January 23, 2015
Long drive, great service! I drove all the way from Kansas to Illinois because of the car I wanted. Matt took care of me even 9 hours away! I called many times asking him to per I drove all the way from Kansas to Illinois because of the car I wanted. Matt took care of me even 9 hours away! I called many times asking him to personally check the features of the car to make sure it was in good condition. I wanted to make sure it drove well and didn't have any issues with the gear shift. He went the extra mile (literally) to make sure I wasn't coming to Illinois for a bad car. They provided me with the car fax for free which ensured me that they were not hiding anything about the vehicle. My car was in great condition and I had friendly service. I think everyone already knew me when I walked in the door, I was the girl that drove 9 hours for a Mini Cooper! More
by Tiffanyann182
Employees Worked With
Matt Szajewski
December 29, 2014
Buying a new 2015 Ford Fiesta Great buying experience and wonderful treatment more than satisfied with my new 2015 Ford Fiesta I highly recommend this dealer and all its associates Great buying experience and wonderful treatment more than satisfied with my new 2015 Ford Fiesta I highly recommend this dealer and all its associates. Thank you very much Esteban Cintron. More
by Israel Martinez
Employees Worked With
Esteban Cintron
