Back

Al Piemonte Ford

Melrose Park, IL

4.8
516 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families. Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle. We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
Contact Dealership

2500 W North Ave

Melrose Park, IL

60160

Directions

By Type

Showing 516 reviews

July 30, 2015

Excellent I have a very very good service and help the personal of this dealer is very good Thank you so much for all you hard work More

by Cramores921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Reyes , Sam Hammad, Mark Dazzo
Jul 31, 2015 -

Al Piemonte Ford responded

Thank you very much for this awesome review and rating. We do appreciate your business and very happy to hear you had a great experience. If there is anything else you need, please come back and see us again. Joe Giarratana - Digital Director - apc.jg@comcast.net

July 29, 2015

Excellent Great customer service! Matt really took the time to get me what I wanted and I was not an easy customer to deal with. He's great ! More

by Diciolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gomez, Matt Szajewski
Jul 29, 2015 -

Al Piemonte Ford responded

Thanks for the kind review. We strive to provide great service to all our guests and are glad to hear that Matt helped you get the car you wanted. Please keep us in mind for your future auto needs as our team is always here to assist you. Happy driving! Joe Giarratana - Digital Director - apc.jg@comcast.net

July 23, 2015

THE BEST EXPERIENCE EVER I really enjoyed the service I got from George. It was different from what I’ve experienced in the past. I went to 6 different dealerships and no o More

by Cindyn18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Nano
Jul 24, 2015 -

Al Piemonte Ford responded

Cindy, thank you very much for sharing. I am pleased to hear you enjoy working with George. We pride ourselves on the high level of our service excellence. I'll be sure to pass along your compliments. If you have any further needs, do not hesitate to come back in for a visit. We look forward to working with you, your family, and your friends in the future. Joe Giarratana - Digital Director - apc.jg@comcast.net

July 16, 2015

Me and my wife had excellent service rendered by Nelson Gord Me and my wife purchased a 2015 Ford Fusion on Tuesday the 7th. I spoke with Nelson Gord and told him exactly what me and my wife where looking for an More

by Beverly 6770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Gord
Jul 17, 2015 -

Al Piemonte Ford responded

Thank you for this great feedback! It's wonderful to know that Nelson provided you and your wife with the top-notch service that we pride ourselves on at Al Piemonte Ford. I'll be sure to pass along your compliments. Enjoy your new 2015 Ford Fusion! We appreciate your business and hope to see you again in the future! Please feel free to contact us if we can help you out in any other way. Best regards, Joe Giarratana - Digital Director - apc.jg@comcast.net

July 15, 2015

BEST NEW CAR BUYING EXPERIENCE EVER!!!!!!!!!! The purchase of my 2015 FORD ESCAPE was the best car buying experience ever,no "high pressure sales" tactics.Lanell had a salesman David Glaser take c More

by joe r
Recommend Dealer
Yes
Employees Worked With
David Winoker, Sam Hammad, Lanell Gray, David Glaser
Jul 16, 2015 -

Al Piemonte Ford responded

Joe, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both pressure-free and enjoyable, and I'm very pleased that your visit reflected our efforts. Lanell, David and Sam will be thrilled to hear how their great customer service has produced another satisfied customer. Congrats on your new 2015 Ford Escape! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Joe Giarratana - Digital Director - apc.jg@comcast.net

June 24, 2015

Friendly employees I arrived at 12pm to purchase a new 2015 Escape. I expected it to be a quick and fast process, I meet Lanell who was very friendly. I did mention to L More

by Ogirl280
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Lanell Gray, David Glaser
Jun 25, 2015 -

Al Piemonte Ford responded

I am pleased to hear that your overall experience with us was so positive. However, we're very sorry for any inconvenience that occurred in our sales department. Your feedback will certainly be taken into consideration for areas where we may need to improve. If you would like to discuss these matters further, please contact me at your earliest convenience. Sincerely, Joe Giarratana - General Manager - apc.jg@comcast.net

June 22, 2015

Appreciated the great customer service provided.!!! Al Piemonte Ford provided excellent customer service. This was a smooth transaction, on day 2 they had all the paper work and car ready for delivery. More

by medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Glaser
Jun 23, 2015 -

Al Piemonte Ford responded

Medina, thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both smooth and enjoyable, and I'm very pleased that your visit reflected our efforts. David is a valuable member of our team and will be pleased to hear your kind words as well. Enjoy your new 2015 Ford Focus! Please let us know if there's anything else we can do for you! Also, check us out on Facebook and Twitter to stay connected with dealer news and promotions. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

June 18, 2015

I truly appreciated my second purchase!!! My Salemen actually seemed like a friend. Walking, looking for just what I wanted!:HE FOUND IT! Secondly Mark, Finance Dept, told me two years ago, " More

by satisfiedcustomer, TWO TIMES!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo
Jun 19, 2015 -

Al Piemonte Ford responded

Thank you for leaving us this terrific feedback and for your continued patronage! Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Mark and Mike will be pleased to hear your kind words as well. We appreciate your business and if you have any questions please stop by for a visit.  Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

June 10, 2015

Excellent Experience Al Piemonte Ford was easily the greatest car dealership experience I have had. Salesman C.T. and Sales Manager Lanell delivered a wonderful experience More

by grand1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lanell Gray
Jun 11, 2015 -

Al Piemonte Ford responded

 I sincerely thank you for going out of your way to write this review about our dealership! Customer satisfaction is our top priority, and I am happy to hear that your experience with us was the greatest! Congrats on your new 2015 Ford Focus SE! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter. Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

May 19, 2015

Car Purchase This was the most painless and smoothest car buying experience I have ever had. The people are friendly and willing to work around your circumstance. More

by JCA144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Dazzo, Matt Szajewski
May 20, 2015 -

Al Piemonte Ford responded

Thanks for writing this review! It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork, and I'm very pleased that your visit with us mirrored our efforts. We appreciate your business and look forward to working with you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.  Best regards, Joe Giarratana - General Manager - apc.jg@comcast.net

...
36
...