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Al Piemonte Ford

Melrose Park, IL

4.9
511 Reviews

2500 W North Ave

Melrose Park, IL

60160

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Showing 511 reviews

March 23, 2016

Stayed within my budget Upon arrival at this dealership, my family and I were greeted with kindness by everyone we walked pass. My salesperson was Andre Collier. He asked wha More

by Katina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Collier, Edward Dixon, Michael Hammad
Mar 24, 2016 -

Al Piemonte Ford responded

Katina, thanks for your kind words and congratulations on your Altima! We appreciate Andre and Michael, as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Joe Giarratana - Digital Director - apc.jg@comcast.net

March 12, 2016

Matt S. was great Matt was very easy to work with. He laid out all our options and gave us time to discuss with each other so that we could make a good choice for us. More

by sandy929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Szajewski
Mar 14, 2016 -

Al Piemonte Ford responded

Thank you for taking the time to write about your experience with us, Sandy! I am happy Matt took care of you! Here at Al Piemonte Ford, we work very hard to provide each of our customers with efficient and pressure free car buying experience. Please feel free to contact us if you have any questions on your new vehicle. Joe Giarratana - Digital Director - apc.jg@comcast.net

March 02, 2016

Matt S made my car buying experience a piece of cake!!! As a woman who is new to car buying, I was very cautious before making a large purchase. With the advice from my male friends, I was sure to do some More

by MyNewCar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Szajewski
Mar 08, 2016 -

Al Piemonte Ford responded

What an enjoyable review to read! It is reassuring to know Matt provided you with an easy, pressure free and enjoyable shopping experience. Al Piemonte Ford’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Thanks for your recommendations! Don’t hesitate to call or stop in should you have any additional questions or concerns. Joe Giarratana - Digital Director - apc.jg@comcast.net

February 12, 2016

dealer was great // Ford Motor Co. not so great It took three weeks short of a full YEAR to deliver my truck. the dealer did all they could do. I just thought Ford could have given me a few accesso More

by max12
Recommend Dealer
Yes
Employees Worked With
David Glaser
Feb 16, 2016 -

Al Piemonte Ford responded

Max, thank you for your great review and congratulations on your new truck! We do appreciate your patience for the extended wait that you encountered. Please feel free to contact us if you have any questions on your new vehicle. Joe Giarratana - Digital Director - apc.jg@comcast.net

January 06, 2016

Pleasurable Experience Cen and Jason met my needs for a vehicle within a price range. No haggling or run around. The service was very quick and personable. More

by Dan Capo
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cen Salifoski, Jason Bono
Jan 11, 2016 -

Al Piemonte Ford responded

Your kind words mean lot to us, Dan. We appreciate your feedback and are happy to hear that Cen and Jason were able to meet your needs. At Al Piemonte Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Joe Giarratana - Digital Director - apc.jg@comcast.net

November 30, 2015

Helpful in buying a new car. The person who helped me, Esteban was very kind, organized, and very helpful. They helped me find what I was needing at a timely fashion with low pric More

by Treto, Antonio1311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esteban
Dec 01, 2015 -

Al Piemonte Ford responded

Thank you for the review and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Also, I will make sure to share your words with Esteban. Like us on Facebook to get a hold of the latest deals! Sincerely, Joe Giarratana - Digital Director - apc.jg@comcast.net

November 21, 2015

Best car shopping experience ever! We had our vehicle totaled by a brief encounter with a deer coming home from Texas. The insurance took a while to decide whether or not to total it. O More

by Pytlak,Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Szajewski
Nov 24, 2015 -

Al Piemonte Ford responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Matt is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new Explorer! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to like our Facebook page to stay in the loop with exclusive content and specials! Warm regards, Joe Giarratana - Digital Director - apc.jg@comcast.net

November 03, 2015

Great Experience I was very nervous when I went to trade in my car because I have not had good experiences in the past. This was the first time I felt like a dealer l More

by caseykaye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonoso Pineda, Jason Bono
Nov 09, 2015 -

Al Piemonte Ford responded

Thank you for your feedback, Casey! We are so very pleased that we could make your visit easy and pressure free, and we believe that's how every car buying experience should be. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Joe Giarratana - Digital Director - apc.jg@comcast.net

November 03, 2015

They take great care of you! I needed a new car and the dealership did great things out of an unfortunate incident. Service went above and beyond and made sure things were right More

by Mjbunzol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Szajewski, Tom Jahn, Julio Garcia
Nov 09, 2015 -

Al Piemonte Ford responded

Hi Mj! We really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that our team went above and beyond for you. Thank you for returning to our dealership! Joe Giarratana - Digital Director - apc.jg@comcast.net

November 03, 2015

First 2015 Vehicle Purchase When we walked into AL Piemonte Ford, we already new the vehicle that we wanted and with confidence and faith. We worked with Andrea who diligently fo More

by Shatoya33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
Nov 09, 2015 -

Al Piemonte Ford responded

Hi Shatoya and thank you for this great review! We're excited to hear that Andrea took care of you! She is a great asset and we’re thankful to have her on our team. Thank you again and be sure to like us on Facebook to catch all the latest specials! Joe Giarratana - Digital Director - apc.jg@comcast.net

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