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Al Piemonte Ford
Melrose Park, IL
516 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families.
Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle.
We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 516 reviews
November 22, 2016
Purchase a new car Mike & Lanel took real good care of me they were very honest & straight with me when get ready I will buy another ford from mike Mike & Lanel took real good care of me they were very honest & straight with me when get ready I will buy another ford from mike More
by Fordse
Employees Worked With
Mike Hammad, Sam Hammad, Lanell Gray
November 11, 2016
Excellent job! Great dealership, awesome people, great atmosphere to be in. The dealer put me in the car that I wanted and I'm happy and satisfied. Great dealership, awesome people, great atmosphere to be in. The dealer put me in the car that I wanted and I'm happy and satisfied. More
by Oleary82
Employees Worked With
Van Jackson
November 09, 2016
Outstanding service and a great price I dealt with Mort Bahrami, who was an absolute pleasure to deal with. He was knowledgeable, professional, patient, and without pressure. I have to s I dealt with Mort Bahrami, who was an absolute pleasure to deal with. He was knowledgeable, professional, patient, and without pressure. I have to say my whole experience, from Marco through Chuck and Mort to Dave was extremely well-handled. Everyone was terrific. I keep cars for a long time, but I'll be back. More
by gramps
November 04, 2016
seemless Mort, my salesman handled the transaction flawlessly. He was professional, polite and attentive. his follow up call a couple of days after the sale wa Mort, my salesman handled the transaction flawlessly. He was professional, polite and attentive. his follow up call a couple of days after the sale was unexpected and a pleasant surprise. More
by JJS
Employees Worked With
Mort Bahrami
November 01, 2016
Awesome buying experience! I have bought many new and used cars in my life, and have never had a better experience than I did with John G. and Francisco M. I came into the deale I have bought many new and used cars in my life, and have never had a better experience than I did with John G. and Francisco M. I came into the dealership with specific options I wanted in my new F150, and John found one of the only vehicles available in Indianapolis. A few days later the truck was here and the rest of the process went as smooth as possible. People focus so much on price / price and price, but service and ease of the transaction were just as important for me. Thanks guys for an awesome experience! More
by RUNS E85
Employees Worked With
John Gomez
October 20, 2016
Buy a used car I went to the dealership to look at a vehicle and it was perfect very nice sales person and the financing went well. All I had to do was get the insur I went to the dealership to look at a vehicle and it was perfect very nice sales person and the financing went well. All I had to do was get the insurance for it. Went and got the insurance the next day so I could sign the paper work and drive away. When I called to let them know it was now insured I was informed that they could not complete the sale as they had found a issue that would cost a lot of money to fix. I will keep looking for another vehicle at this dealership as I feel they could have said nothing and let me drive away like some would in my opinion this dealership wants to sell cars that will not have issues or be a hassle to own and being disabled and on a fixed income that means the world to me. I look forward to buying a vehicle from this dealership when I see one that fits my needs and my budget More
by Marlboroman
Employees Worked With
IVAN, MORT BAHRAMI, Lanell Gray
October 16, 2016
NEW CAR PURCHASE from Al Piemonte Ford in Melrose Park I just purchased the BEST SUV of my life! C T the salesman was the perfect gentleman. I got offered food & water plus assistance in my chair. C T was I just purchased the BEST SUV of my life! C T the salesman was the perfect gentleman. I got offered food & water plus assistance in my chair. C T was knowledgeable about the vehicle I originally wanted on the showroom floor but, he really looked out for me and showed me that a different vehicle would be more suitable financially. The sale was seamless, Mark in finance was as Awesome as C T! The customer service was Great from the minute I waked through the door. I was asked how I could be assisted and I told the gentlemen who I was looking for and they found him. I must say a few words about Lanell Gray, he was the third Awesome person I had an encounter with. C T wanted to make sure I was getting the best deal possible, so he discussed options with Lanell. I really had a wonderful experience making the purchase of a lifetime! Lindsey More
by Sunshine57
Employees Worked With
C T Thompson, Mark in finance, Lanell Gray
October 16, 2016
Awesome. Great people Worked with me. Very patient. Lots of options and personable. Jim was awesome. Sense of humor. Would recommend this dealership to others. Would but a Worked with me. Very patient. Lots of options and personable. Jim was awesome. Sense of humor. Would recommend this dealership to others. Would but another car through them. More
by Tanya01
Employees Worked With
Jim
October 04, 2016
Excelente servicio miguel198010 Estoy muy contento primero por la ayuda a obtener el carro que me gustó y por el buen servicio q me dio el agente frenando chacon se los recomiendo al Estoy muy contento primero por la ayuda a obtener el carro que me gustó y por el buen servicio q me dio el agente frenando chacon se los recomiendo al 100% .gracias por su tiempo y su ayuda que tuvieron para obtener mi Nissan sentra More
by Miguel198010
Employees Worked With
Frenando chacon
October 03, 2016
Great Customer service just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase just bought my dream car from Al Piemonte ford Melrose Park (2014 Ford Fusion Hybrid). Mr. Jim Zegar was great to work with. I was able to purchase the car for well under the Blue book price, with all of the options I could dream of, and at payments I'm able to afford. Mr. Zegar even recommended an option for the car that I never considered. I jumped on it, and am thankful that I did. He didn't pressure me into anything, but he was there to help me through every single step, from test driving, all the way through financing. He was very kind and answered all of my questions. Very easygoing, and customer friendly. This was the best experience with a dealer I've ever had (this was the 5th car I bought from a dealer, so I have other experiences to compare to). Mr. Zegar is the sales rep of this business, and he is always around. He takes pride in the product and the service he provides, and you can tell that this business is his "baby." Highly recommend Trustworthy! You won't be disappointed. and I will recommend Al Piemonte ford and Mr. Zegar to everyone I know, and Thank you Mr. Jim Zegar for all the help and your professionalism. Kamran A Shahzad More
by Kamran
Employees Worked With
Jim, Zegar
