Al Piemonte Ford

Just brought a jeep had to take it in twice . Both time I went in on a sat which I had any appt. Could never got a loner. Really! went in on a sat which I had any appt. Could never got a loner. Really! More

Bait and switch. Get a firm price before you visit this dealer. I drove over 100 miles to buy a Certified 2019 Ford Escape at Al Piemonte Ford. Before I arrived, I called and received a price of $23,50 dealer. I drove over 100 miles to buy a Certified 2019 Ford Escape at Al Piemonte Ford. Before I arrived, I called and received a price of $23,500 from Jose who answered the phone. When the paper work was being completed the price was the full listed price of $24,977. After several minutes of negotiations, the manager would only take $100 off the full listing price. That was a joke. I offered $24,200 as a compromise and the manager refused, would not even take $700 off. I was ready to write a check and drive it home. Also, the car was missing the rear floor mats and the second key fob, which is $375 to get a new one. The car was supposed to be Ford certified. The manager said the certification costs $2,000, when I know it only cost $500. He said his employees were union employees and he had to pay them a high salary. When I left, I called Uftring Ford in East Peoria, received a great price on a 2019 Ford Escape, and they honored their verbal price. This car was less expensive and had more options. I bought the car and drove it home same day. More

Refused to perform a safety recall on my 2004 Marquis. The service department was not interested in doing recall work. Guess it is not enough money for them vs cash pay customer. Nothing more than a cri The service department was not interested in doing recall work. Guess it is not enough money for them vs cash pay customer. Nothing more than a criminal enterprise that employs like minded employees . More

Went to Al Piemonte for a car on Tuesday, drove out in a few hours with my 2018 Ford Fiesta! My sales consultant Michael Miranda, was awesome and professional he helped me through the whole process with eas few hours with my 2018 Ford Fiesta! My sales consultant Michael Miranda, was awesome and professional he helped me through the whole process with ease. I absolutely love my car. More

Your quick lane service is no good. I waited over an hour and never got any service for my car. Plus I was the only one in the waiting room the whole hour. So mich much for your service and never got any service for my car. Plus I was the only one in the waiting room the whole hour. So mich much for your service More

Harassed me at work! Bad service. They didn’t even try to earn my business. The salesman Mort even said hey look ya that Woman over there she would bl.. me for sure. Unrea Bad service. They didn’t even try to earn my business. The salesman Mort even said hey look ya that Woman over there she would bl.. me for sure. Unreal and management was whistling at the same tome. Insane this business is even here and/or has management like this. More

Hank Reyes “ The God Father” I went to this dealership after being turned down somewhere else. When I walked in Hank came over to me limping asking if I needed help, and immediate I went to this dealership after being turned down somewhere else. When I walked in Hank came over to me limping asking if I needed help, and immediately he got to it. I told him what I needed and how much I was willing to pay. He worked so hard for me despite the fact that he was a little under the weather. After some time of being there he came back to the desk congratulating me for getting approved. He took me out showed me this Jeep that I absolutely loved it had everything I wanted, and more. When we were wrapping up, and I went to talk to finance my payments per month actually dropped lower than I expected. My overall experience was awesome, and I’ll recommend anyone to Hank. More