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Al Piemonte Ford
Melrose Park, IL
516 Reviews
It is our mission at Al Piemonte Ford to treat each and every shopper, customer, and employee with the same professionalism and courtesy as we would treat our own families.
Al Piemonte Ford has a large, state-of-the-art facility, with a huge inventory of New and Pre-owned Vehicles. We have a courteous and professional sales and management team. We've been serving Melrose Park, Chicagoland area, Northern Illinois, Northwest Indiana, and Southeastern Wisconsin for over 40 years. Let us help you get your next new Ford vehicle.
We pride ourselves on the honesty and integrity of our staff and our company-wide, customer-centric sales approach that ensures an enjoyable, hassle-free purchase and ownership experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 516 reviews
January 27, 2024
Andre was great! Answered all my questions and treated me like family. We will come back to see him and the Al Piemonte team for our next vehicle. Answered all my questions and treated me like family. We will come back to see him and the Al Piemonte team for our next vehicle. More
by queens1990
January 26, 2024
Service Dept. is the worst. Had a recall on my car only to find out from Ford Corporate advising me the work that was done from the Service Dept. in Melrose Park, is the worst. Had a recall on my car only to find out from Ford Corporate advising me the work that was done from the Service Dept. in Melrose Park, and Al Piemonte in Melrose will not check to see what the tech's did. Perla Chavez pretty much shut me down telling me the work was done, and she's not even the mechanic! My lighting control module is no longer available so the mechanic chose to install a harness (piggy back style from what the mechanic told me) and now my rear running lights do not work. The rear lights worked before the repair for the head lights, and now nothing. They refuse to look at it. Tried numerous times to call the Service Manager/Director and he's either on vacation or away from his desk. Really and this is what they call customers are number one with them? DO NOT TAKE YOUR CARE TO THE SERVICE DEPARTMENT IN MELROSE PARK. I will try again, and I will continue to post the out come of this whole ordeal. More
by eflores6958
January 22, 2024
Al Piemonte dealership got the deal done. Maria is the best sales rep ever. She is amazing. very helpful and knowledgeable. Maria is the best sales rep ever. She is amazing. very helpful and knowledgeable. More
by Juan D
Employees Worked With
January 17, 2024
Stop to take a look and ended buying the van everything was very smooth and simple. Maria followed up with me on everything was very smooth and simple. Maria followed up with me on everything More
by Jose
Employees Worked With
January 12, 2024
Edgar García is the best salesperson ever. He took care of me and knew exactly what I wanted and achieved ! I recommend him and his team anytime. He took care of me and knew exactly what I wanted and achieved ! I recommend him and his team anytime. More
by gab_e84
Employees Worked With
January 08, 2024
Fast to work within my budget and made the numbers work the best for me the best for me More
by Jamesterranova789
Employees Worked With
January 07, 2024
Very nice guy making the best deal that he can definitely refer him to anyone that I know friends or family that are looking for a good car and get a good deal refer him to anyone that I know friends or family that are looking for a good car and get a good deal More
by tomatoman11
Employees Worked With
Eddie Rodriguez
January 07, 2024
I have dealt with Pete in the passed and he is the reason I when back! He has sold me two cars my sister and a uncle a car. He is a awesome guy! I love dealing with. The dealership itself everyone is friendl I when back! He has sold me two cars my sister and a uncle a car. He is a awesome guy! I love dealing with. The dealership itself everyone is friendly! More
by MEGATRON
January 06, 2024
I had a great experience. Daniel Venegas was super helpful and determined to help me be able to walk out with a car same day. Daniel Venegas was super helpful and determined to help me be able to walk out with a car same day. More
by ahernandez
Employees Worked With
