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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
575 Reviews

575 Reviews of Al Piemonte Buick GMC - Service Center

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February 14, 2024

Todd is the best. Your service dept. is the reason I continue to buy vehicles here. More

by DAVENPORT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Al Piemonte Buick GMC responded

Daven, thank you for the feedback! We are happy to hear about your positive experience at Al Piemonte Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 10, 2024

I had to call to get status on my vehicle Service adviser call but didn’t left a message More

by EALMENDAREZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Al Piemonte Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

February 08, 2024

El Sr José y su equipo pudieron solventar el problema que tenía mi Camioneta Equinox, muy agradecida More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Al Piemonte Buick GMC responded

Apreciamos sus amables comentarios, Susana. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 01, 2024

Great Job on The Service. Thank You Jose & The Crew 😀👋. They Are Always On Time. More

by IVANZAKMAN.IZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rest Crew
Feb 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Ivan. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 31, 2024

The tech found the the issue wete others could not. The cost was a little more than i felt is should have been, but it is fixed. More

by Manuelharrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 25, 2024

I brought my car in on a Saturday afternoon Because the check engine light came on And had no Acceleration power at all.I was greeted by Neil who Took my car in and listened to my concerns.he was even abl More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Myhre
Jan 26, 2024 -

Al Piemonte Buick GMC responded

Thank you for the review. We appreciate you taking the time to write about your experience. The weekend service is specially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle, and we hope your grandson had a great birthday. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 22, 2024

Professional service and Jose treats customers with the same professional consistency every time. Thank you More

by Juankc9pfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2024 -

Al Piemonte Buick GMC responded

Hi Juan, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

Esta vez si pudieron solucionar el problema, hasta el momento no tengo ninguna novedad, está funcionando bien More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

Great service. I was in and out with no problem. Will bring my cars back. More

by CLIFFSOLBERG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

I was stranded with the vehicle. Todd arranged for the tow, got it to the dealership for prompt repair. Thank you Todd More

by JUNKMAN60191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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