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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
572 Reviews

572 Reviews of Al Piemonte Buick GMC - Service Center

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February 11, 2020

Your oil change is too expensive $61.00 for a oil change that's so crazy and you dont even give coupons anymore. I will look else where for an oil change. More

by topnotchformalwear
Recommend Dealer
No
Employees Worked With
David in service dept
February 08, 2020

Actual Experience Solid - Web Appt weak. The actual appointment everything worked out well but certain items requested within the web appointment schedule were missed for the second visit sin More

by jeffrey.speizman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Al Piemonte Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Al Piemonte Team

February 05, 2020

Warranty Woek Computer would'nt recognize my Acadia was in Park. I waited an hour and a half and the problem was fixed. My Acadia came out of their shop fixed and w More

by Botncrs Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Al Piemonte Team

February 04, 2020

I was very concerned when Al Piemonte took over the dealership. I have to say, I have seen all positive changes & plan to use them for service & eventually another vehicle. More

by BLTIPP
Recommend Dealer
Yes
Employees Worked With
Joe Cardenas
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Al Piemonte Team

February 04, 2020

fast and professional very happy with the service and everyone that I have dealt with, the repair was quick and now everything is working like new in my used van More

by LISALOUFITZPATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lori Devega, Gigi Lopez
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Team

February 03, 2020

David is awesome! Quick oil change happened and then they even washed my car for me before giving it back. Thank you for the service! More

by jemjam
Recommend Dealer
Yes
Employees Worked With
David
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Team

February 02, 2020

In and out I came in for routine oil change and was advised to add fuel injector cleaning. This seems reasonable and the visit was not greatly extended, so I fee More

by 50 year GM driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

January 30, 2020

Cascada Service I worked with Todd in the Service Dept. at Al Piemonte Buick GMC. He did an excellent job! I will continue to go there for my service needs. More

by RDOWIARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2020 -

Al Piemonte Buick GMC responded

We are pleased to hear that you had an excellent experience with Todd and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Al Piemonte Team

January 25, 2020

Friendly Service I called late on a Friday morning to see if I could get an oil change in the afternoon, I dropped my car off around noon and the Service person Gigi w More

by JZUCCARELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

January 25, 2020

Every nice people help me with my car would buy from them again with the people that’s there now Martha a williams thank you for helping me with my car More

by MARTHA5726
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Feb 07, 2020 -

Al Piemonte Buick GMC responded

Thank you for taking the time to submit this feedback. We take pride in our friendly and prompt service and will be happy to hear that you left Al Piemonte Buick GMC satisfied. We look forward to working with you again. Sincerely, The Al Piemonte Team

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