Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Al Piemonte Buick GMC - Service Center
Elmhurst, IL
576 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
576 Reviews of Al Piemonte Buick GMC - Service Center
Sort by
June 19, 2020
The service provided was excellent and the issues I experienced with my vehicle were not only repaired but in a shorter time frame than I anticipated. experienced with my vehicle were not only repaired but in a shorter time frame than I anticipated. More
by PATRINALEWIS
Verified CustomerEmployees Worked With
Lori Devega
June 15, 2020
They are Wonderful. They Accommodate You Very Nicely. They Go Above and Beyond To Make Sure You are Satisfied.Love Them!!!! Lori Makes Sure She Does Everything In Her power To Fox Things In Service. Tony They Go Above and Beyond To Make Sure You are Satisfied.Love Them!!!! Lori Makes Sure She Does Everything In Her power To Fox Things In Service. Tony is GREAT! He Makes Sure Everything Works Out For You No Matter What! More
by tiara_spivery
June 15, 2020
Promised a Truck Loaner - No Truck for me Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was Called me to sanitize my truck and explained my transmission was about to give out after getting it back with a thumbs up last time. So the lady was supposed to get a manager. I had to call back and the supposed manager - who ended up not being a manager - set me up an appointment to have a truck as a loaner. Got there and no truck. And they wouldn't give me a truck off the lot. Likely due to the fact that I didn't actually buy my truck there. But I would the next time if their service was better. Too bad so sad. Oh well. Todd just didn't have what it took to actually get anything done here. So left a message for the actual manager - supposedly (Mike?) But I left with no service on my truck no loaner no nothing. Trans seems like its on its way out. Way to go Al Piemonte. Good ol Al's place has been blowing it since about 87 when they screwed up a sale on a Ford Taurus with my old man... More
by SCTTWILEY
Employees Worked With
June 08, 2020
The dealership was nice and clean the service staff was friendly and professional as well as willing to go the extra mile by providing my a wet towel to wipe of some grease left by the mechanic. friendly and professional as well as willing to go the extra mile by providing my a wet towel to wipe of some grease left by the mechanic. More
by CHICOGUTIERREZ82
Employees Worked With
Lori Devega
June 03, 2020
FANTASTIC SERVICE done on my Yukon XL. Eric was phenomenal in keeping me informed on the status of my vehicle. I highly reccomend this dealership! phenomenal in keeping me informed on the status of my vehicle. I highly reccomend this dealership! More
by leevellsaldana
Employees Worked With
Eric Salazar
May 29, 2020
Hardly anyone had face masks either on or around their neck. Eric, service man we dealed with did. No one else did but customers. Very dissettling and worrisome since its required, and there was no soc neck. Eric, service man we dealed with did. No one else did but customers. Very dissettling and worrisome since its required, and there was no social distancing with them More
by HOTFIB1
Employees Worked With
Eric Salazar
May 23, 2020
Excellent service was provided. They were pleasant, informative and fast. They kept me informed on my vehicle and let me know about things to look out for and gave recommendations. informative and fast. They kept me informed on my vehicle and let me know about things to look out for and gave recommendations. More
by BRITTNEY.COSENTINO
Employees Worked With
Eric Salazar
May 10, 2020
Service I had an oil change done and upon leaving the dealer I found my seat had been moved and my radio was tampered with - upon complaint to a representativ I had an oil change done and upon leaving the dealer I found my seat had been moved and my radio was tampered with - upon complaint to a representative I never got any kind of reply. I also found their people to be very pushy in trying to get more business from them. The previous dealer was Howard who went out of business for some reason - Howard was the BEST dealer I have ever worked with. I was very disappointed to see them leave and had reservations about Piemonte taking over. More
by den94les
Employees Worked With
Ron Brown
May 03, 2020
We always Happy whit the Service and be pendiente of our appointment. Gracias hope have the same attention always . Maybe in future think on new car appointment. Gracias hope have the same attention always . Maybe in future think on new car More
by GARZA1966
Employees Worked With
