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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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September 14, 2020

Great service, friendly customer service, waiting room always clean and comfortable, very quick service, always take the time wash the vehicle after service, never had a problem with service that was done More

by CARLSONWOLFMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Devega, Eric Salazar, Gigi Lopez
September 03, 2020

Todd has been assisting me since I got my car back in 2015...knowablge and overall great guy...I know that I can always depend on him for sound advice. More

by BOBBYINSOHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Al Piemonte Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Todd does for Al Piemonte Buick GMC and our customers. Hope to see you again soon! Sincerely, The Al Piemonte Team

August 08, 2020

I was glad I was given a loaner. You have my car Friday to Monday to tell me that I needed a new battery. The nice thing was you were aWHOLE nicer than the dealership on Roosevelt in Villa Park. More

by ROXS2054
Recommend Dealer
Yes
Employees Worked With
Gigi Lopez
August 06, 2020

I always enjoy my experiences with Al Piemonte Buick in Elmhurst. The staff is always professional and the service is always great. They make sure your needs are taken care of while you wait. More

by MS_EBONY_FIRE
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Devega, Eric Salazar, Gigi Lopez
August 06, 2020

Great first experience I was pleased with the service we received for my daughter's car. Our rep communicated with me throughout and the car looked great when it was done. More

by ALICIA LABELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kowal
July 27, 2020

Todd is always knowledgeable and helpful. Everyone involved in this transaction made it a pleasant and non-stressful experience despite concerns about social distancing and Covid situation. W More

by PAUWELS708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Al Piemonte Buick GMC responded

Pauwels708, I sincerely thank you for going out of your way to write this review about Al Piemonte Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. We look forward to working with you again in the future! If you have any further needs, please come back to see us. Sincerely, The Al Piemonte Team

July 26, 2020

Nothing less then the best As always Todd has been there for me for my cars. I have been dealing with Todd since he was with Saturn when I purchased my first car back in the '90 More

by DONJENSENEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Howard
Jul 29, 2020 -

Al Piemonte Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Al Piemonte Team

July 24, 2020

Service and Sales department are always helpful and friendly, every car i have owned i bought here. Todd is great, always explains issues with car, and no hidden fees or extras. Would definitely recomm More

by vmarshall73
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2020

Todd and Laurie outstanding customer service I Purchased Todd and Laurie outstanding customer service I Purchased my Enclave brand new in 2011 every single time I need service they’re both helpful. Thank y More

by DJUJUMAR76
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lori Devega
July 12, 2020

Poor communication Took three days to figure out the warranty and approval of the repairs.i had to keep calling on the status of the timeline and a another car to drive More

by pbrzezinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
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