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Al Piemonte Buick GMC - Service Center
Elmhurst, IL
576 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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576 Reviews of Al Piemonte Buick GMC - Service Center
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January 15, 2021
When I called to setup an appointment. The team was very accommodating, and when I called to let them know I had finished quicker than I thought, they stated for me to bring my vehicle in for servicing at a accommodating, and when I called to let them know I had finished quicker than I thought, they stated for me to bring my vehicle in for servicing at an earlier time slot. Top shelf professionalism all the way around. They also line to laugh and smile which is AWESOME!!! More
by LOVELLLEE.AL
Verified Customer
January 09, 2021
The service was prompt and explained what was needed and was not pushing to get the other services done then and there. Great service staff.. Will be back in the future. was not pushing to get the other services done then and there. Great service staff.. Will be back in the future. More
by markmesa99
Employees Worked With
January 07, 2021
They're ok. Not much to say. Customer service could be a whole lot better. Overall service for me would be rated as 5 on a scale from 1-10 whole lot better. Overall service for me would be rated as 5 on a scale from 1-10 More
by karlgoins
December 30, 2020
Purchased my vehicle there brand new. Have had 99% of all service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. B service work performed there and boy have I had a lot of trouble with this vehicle. When I came in hardly No one was wearing a mask I was Appalled. Being a Senior it made me extremely Nervous I even went Outside to finish waiting for my car I even said to Todd y’all gone Kill me as even more workers walked freely through the Service Dept as well as the Entire building. Then I had to pay $100.00 for a $2000.00 plus diagnosis that I didn’t get done I felt Totally Screwed all the way around. Jesus More
by PASSMENOT
Employees Worked With
December 28, 2020
We purchased a 2018 GMC Yukon from Al Piemonte along with an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend askin an extended warranty. We brought it in for service, and the service was fantastic. Our salesperson Dean was great, and I would highly recommend asking for him when visiting. Highly recommend! More
by Shelleypalexander
December 20, 2020
I can't even express my gratitude to everyone at Al piemonte..Jake our salesman..Gigi in Service and Manager Scott..thank you for everything.. piemonte..Jake our salesman..Gigi in Service and Manager Scott..thank you for everything.. More
by YOUTIGERNOW
Employees Worked With
Scott Wilson, Jake Smrz, Gigi Lopez
December 09, 2020
Very polite and professional! I’ve been there a few times and the level of great service is the same. They have gone the extra mile when providing the services I needed. and the level of great service is the same. They have gone the extra mile when providing the services I needed. More
by AC
Employees Worked With
Gigi Lopez
November 19, 2020
Generally good, though I was disappointed that one issue we are having could not be identified, fixed. It was the turn signal issue..Flips from right to left when canceling. we are having could not be identified, fixed. It was the turn signal issue..Flips from right to left when canceling. More
by ARCHY_MCN
Employees Worked With
Don't know
November 05, 2020
Great job by Todd explaining what I needed repaired. Also helping me get to work because there was no loaner car available when they said there would be. helping me get to work because there was no loaner car available when they said there would be. More
by tsarubbi
Employees Worked With
