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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

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576 Reviews of Al Piemonte Buick GMC - Service Center

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May 05, 2021

You are the best and I am always satisfied with your services, thank you for your professionalism and I am very pleased that I bought my GMC from you More

by yanusz66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2021

Your service department always makes us feel welcomed when greeted by Todd. He gives us a quick assessments and updates as service is being completed on our vehicle. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2021

Always great service and always reliable... Took great care of my husband when his Denali broke down the other day...thanks Todd for your help. More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez, Joe Cardenas
May 05, 2021 -

Al Piemonte Buick GMC responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 08, 2021

Service rep Todd is very knowledgeable in his profession who explains the service required and keeps you informed on the progress of the maintenance required. More

by ROBERT
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Al Piemonte Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 03, 2021

Dustin was fantastic to deal with , very knowledgeable and friendly! Was able to get me shuttled back home and then pick me back Up to pick up my vehicle. More

by racinjason3185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin service
Apr 07, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 28, 2021

Very professional group, ensured that my concerns were addressed and made the process very easy. Would recommend and will be returning for future service at this location. More

by DRIVERA1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar
Mar 31, 2021 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that we made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 15, 2021

Good service. Friendly and courteous staff with knowledgeable service reps. Answered all my questions. Staff answered questions related to a trade in.or new purchase of newer model . More

by GUY2133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 27, 2021

The team need to be updated on new technology of the newer cars. I was told my car would be washed after a week of keeping my car and it wasn't washed. More

by msfoxy1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Salazar
Mar 03, 2021 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

February 26, 2021

I went for a oil change. They were very nice and answer all my questions about the engine. such as how often should I get my oil change and my transmission fluid check. More

by DIANATHURMOND7
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jamie Bedolla, Eric Salazar, Ron Brown, Joe Cardenas
Mar 03, 2021 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

February 24, 2021

Thanks Todd. Great customer service from drop off to pick up. Been getting cars serviced here over 10 years, and it's great to still see familiar faces. More

by ALWAYSCHRISTMAS
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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