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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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June 15, 2021

Been comings for years, friendly, gets the job done but expensive as all get out. Loyal customer but some consideration might be nice after so many visits. More

by SALES95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

June 10, 2021

The service was fast. And the gentleman that helped me was so nice. And remembered me from last visit. I don't remember his name just that it started with a D I believe More

by CRH2412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Starts with a D. He is ,34 so nice
Jun 15, 2021 -

Al Piemonte Buick GMC responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2021

The service and the Rep was excellent as always, there's no need to write a short essay. GOOD JOB, THANKS How much praise does this company need More

by QUINTELKATIE999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 30, 2021

truck problem was fixed and the maintenance team did a good job...i didn't have to wait there, they call me at home when fixed More

by DLTOMASIEWICZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry my go home driver
Jun 03, 2021 -

Al Piemonte Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 28, 2021

Very friendly and fast service! I was taken without an appointment. I was at the dealership less than two hours. I was also checked on twice by Dustin. More

by BMILLS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
Jun 03, 2021 -

Al Piemonte Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 24, 2021

Service was good and the work was done on time. Friendly staff. Bathroom was not working in the service waiting area. Vehicle was washed and clean when it was ready. More

by mlipsey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
May 27, 2021 -

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Al Piemonte Buick GMC we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 22, 2021

The service was terrible!!! We had a trailer hitch installed and all they did was order and install the bracket. My husband had to go back the next day to pick up the "hitch" part and they ordered th More

by SCHMITT5867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
May 26, 2021 -

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Al Piemonte Buick GMC Team 888-851-4025

May 22, 2021

Came in for my service appointment and added a comment to the notes that needed to be looked at and after everything was done I asked did that get looked at and the guy said he didn't see anything in my note More

by TARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
May 26, 2021 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 14, 2021

The muffler repair is working beautifully but the ABS system lite came back once so far. I’m going to ride it more and see what happens. More

by YUMYUMTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 14, 2021

The service at Al Piemonte GMC is stellar from their initial greeting to figuring out the reason for the visit. They are laser-focused on ensuring that you have an optimal experience with the least amo More

by lamont.holifield
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
May 19, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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