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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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August 13, 2021

Bought a new car in February with floor mats - took 6 phone calls with 3 different managers to finally get them in August. Overall Terrible More

by JGOLD51
Customer Service
Recommend Dealer
No
Employees Worked With
Dustin Morton
Aug 16, 2021 -

Al Piemonte Buick GMC responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! The Al Piemonte Buick GMC Team 888-851-4025

August 12, 2021

Todd has been the only guy I trust since 2008. He's never steered me wrong in keeping my daughter safe. He's also kept my 2008 Saturn running so now she can drive it! More

by ecafasso
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 07, 2021

Dustin was amazing! The most kind, intelligent, patient customer service Adviser I have ever encountered. Awesome job Dustin! He also made me laugh my butt off in a rather crummy situation. More

by NailLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
Aug 10, 2021 -

Al Piemonte Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 03, 2021

Already did this is a duplicate request. Todd was great and he saved me money with warranty coverage. This second review wants to much wordage. More

by HNS.STAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Al Piemonte Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Todd was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 01, 2021

Customer service was excellent fixed rear bumper without hesitation. Services preformed in excellent timing. Explained the cost with awesome breakdown of service. I love getting car serviced at dealership More

by LESLIEWILLIAMS831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 22, 2021

Easy, fast and friendly they have excellent service the wait was not that long, they only serviced what we asked them to do. Free car wash too! More

by LITTLMT66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin
Jul 27, 2021 -

Al Piemonte Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. We believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

July 16, 2021

Great service and your employee Alex contacted us as soon as the vehicle was ready for pick up! Your employees are great to work with! More

by MARY.CARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Quimso
Jul 21, 2021 -

Al Piemonte Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 29, 2021

I have gotten 3 cars from this dealer and eveytime I have brought it in, the crew was great!!!Very friendly and never tried to sell you something you didn't need. More

by mickw14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Salazar
Jul 02, 2021 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 27, 2021

Everything went great! Work was done well, nice and friendly customer service reps! More

by SBATTIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2021 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 18, 2021

Todd, my service consultant, is fantastic. He knows my vehicle and he knows me. He continues to service our suv with what for lack of a better description feels like family attention. I have never left di More

by linda.kochanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Salazar, Gigi Lopez
Jun 23, 2021 -

Al Piemonte Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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