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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.4
525 Reviews

525 Reviews of Al Piemonte Buick GMC - Service Center

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January 18, 2024

Esta vez si pudieron solucionar el problema, hasta el momento no tengo ninguna novedad, está funcionando bien More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2024

I was stranded with the vehicle. Todd arranged for the tow, got it to the dealership for prompt repair. Thank you Todd More

by JUNKMAN60191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 10, 2024

VERY GOOD X X X X X X X X X X X X X X X More

by THENICK04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Al Piemonte Buick GMC responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 06, 2024

Great service and Todd was very helpful getting me back into the vehicle as soon as possible. More

by clarence2463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Al Piemonte Buick GMC responded

Hi Clarence, and thank you for this great review! We're happy to hear that Todd took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2024

Como siempre que voy, excelente atención y rapidez en el servicio, sala de espera cómoda More

by susana.lozada66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Al Piemonte Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario, Susana. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Atentamente, El equipo Al Piemonte Buick GMC 888-851-4025

January 03, 2024

I’ve been buying vehicle’s since 1999 here always had a great relationship with service techs.I’ve known Todd a very long time and he always tells me what wrong and how much of a cost great guy! More

by SCOTTJULIE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Al Piemonte Buick GMC responded

Scott, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 30, 2023

I came in for a repair of my gas cap door. The installed brand new one and had me me in out in about 15 minutes. It also came in under the original estimate by about $40. More

by wawa3568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Al Piemonte Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 29, 2023

Been servicing our cars at this location since 2009. Todd Froelich took care of our needs then and ever since. He knows us as soon as he sees us. He is very knowledgeable, courteous and a pleasure to de More

by NEWCARFROM CASTLE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 23, 2023

I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe. More

by ecafasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 23, 2023

Expensive but work was needed. Todd is a GREAT service man. Treated as a person not just a money magnet More

by CRJ638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Al Piemonte Buick GMC responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to Todd as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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