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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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September 22, 2021

Service was fine, no issues or problems,Tod was really Service was fine, no issues or problems, Tod was really nice, professional and helpful. For sure I will do my next service there. More

by EDOARDOMAGGILINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 04, 2021

So far so good. Always ready with a friendly greeting. Waiting area always clean. Coffee available if interested. Todd always ready to find out the problem and provides good solutions. Car is always clean More

by POPPACAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 01, 2021

Best service center ever. We always call ahead to Todd to schedule our service. Always greeted with a smile, maintenance issues are discussed and there are no surprises. More

by DAVALENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Al Piemonte Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 31, 2021

very friendly and great service getting a ride to work very friendly and great service getting a ride to work so i could pick up my Acadia later is always a plus thanks Todd & Team GMC More

by ioccken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 27, 2021

Dropped off my truck for three issues 1- vibration while Dropped off my truck for three issues 1- vibration while shifting I was told it was because of bent rims and they balanced my tires if rims are bent More

by giuliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Al Piemonte Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. The Al Piemonte Buick GMC Team 888-851-4025

Aug 31, 2021 -

giuliano responded

Who would you like me to speak to name and phone? the number listed is for Al Piemonte Nissan.

Sep 26, 2021 -

giuliano responded

https://gmauthority.com/blog/2019/08/tsb-seems-to-fix-8-speed-automatic-gm-transmission-problems/

August 25, 2021

Service was fine, no issues or problems. If this is not sufficient to process then that is too bad as this comment requirement is irritating. More

by rfantasia1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Al Piemonte Buick GMC responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 17, 2021

Excellent service, friendly, efficient and nice. Price is a little higher than non dealership,but quality of products makes it worthy .Highly recommended always.I have been taking my car for six years. More

by djkvenice
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Quimso
Aug 20, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 15, 2021

The facility is clean. I liked the doors being open to bring in the outside air. This location is close to my house. Tire rotation cost is too high. More

by fnaselva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Morton
Aug 25, 2021 -

Al Piemonte Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 14, 2021

As always every time I bring my vehicle in all the NECESSARY work is completed in a very timely manner. I rarely spend more than 2 hours waiting for my Vehicle to be serviced. It is a GREAT place to More

by DENNIS.ANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

August 13, 2021

Very good service. Waiting area could use an upgrade. Vehicle service was completed in a timely manner and brake check was done well without an upsell proposed. More

by jimbowler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Al Piemonte Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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