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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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November 01, 2021

Excellent service and Friendly people. No issue too small and they took time to explain details. More

by MARK.FROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Al Piemonte Buick GMC responded

Thanks for your perfect review, Mark! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 31, 2021

Great customer service, fast, respectful intends to customer needs was givin a loaner vehicle while my car was getting service done More

by CICCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Al Piemonte Buick GMC responded

Ciccio, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 28, 2021

Everyone was very nice and helpful from the minute I walked in to have my car serviced until I picked it up.Nick was especially helpful and updated me daily on the status of my vehicle being repaired.E More

by RENEELAVERE267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and all service dept.employees
Oct 29, 2021 -

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 28, 2021

Dropped my vehicle off for a warranty issue. In the service department, Nick was the most professional, kind, and helpful person i have met at any dealership. I live 60 miles from this dealership and More

by MAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 29, 2021 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review and for traveling to Al Piemonte Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 13, 2021

Half job car wash not the greatest could have been done better and paid attention to detail More

by MADDEN.JASON72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Al Piemonte Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

October 13, 2021

Very pleased as always with service. Ok ok ok ok ok ok ok ok ok More

by OCONNOR.JACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Al Piemonte Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 12, 2021

Al Piermonte Buick GMC Service Department is relatively effective and efficient. I saw a discrepancy between what I was quoted for the cabin air filter and engine air filter. I was quoted $120 and it app More

by lamont.holifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

September 26, 2021

I was very pleased with the service. It was fast, efficient and courteous. I have always had my oil changes done at your service center. More

by bubbles110439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 26, 2021

Friendly, knowledgable staff. Quick, great service! I will definitely be back in the future! My new go todealership for all needs. More

by paulsen25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
Sep 28, 2021 -

Al Piemonte Buick GMC responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

September 23, 2021

Todd was very professional and handled my service request very well and kept me in tune with the details of my request. I feel comfortable with returning for further service calls. More

by VINO3019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Al Piemonte Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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