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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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January 14, 2022

Fast, honest and courteous. Highly recommended!Fixed right the first time. They also have a killer coffee machine in the waiting room with awesome hot chocolate. More

by DMC2K5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Al Piemonte Buick GMC responded

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 13, 2022

Very professional and work was performed in a timely fashion. Todd was wonderful to work. More

by TFABIAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 13, 2022

I fell on the ice in your parking lot 1/10/22 sat on the ice for 5to10 minutes before I could call for help, 2 people came and helped, MANNY seemed to care at the time, but didn't follow up when I called to More

by PATRICBON6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

I have been with this dealer over 3 years now and have NEVER had even the remotest problem. That is why I keep coming back to have my vehicles serviced there. They give a %$#@ about their customers. More

by DENNIS.ANDERSON46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 08, 2022

No one was wearing a mask. So disappointing we are in a health crisis. I prob will not come back here. They also told me 1 hr and it was over 2 no updates More

by juliehovorka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

Needed a battery on an emergency basis due to this recent cold snap... Todd F. & his crew installed it, I was out the door in an hour!! Thank you!! More

by JOHN.J.QUINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Piemonte Buick GMC responded

John, thank you for your kind words about Todd and the rest of the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 07, 2022

Service was very quick and kept me in the loop. I will be returning for service. More

by EMMANUEL.GONZALEZ.47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Al Piemonte Buick GMC responded

Emmanuel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 04, 2022

Thanks to everyone i worked with in the service department, all professionals, conscientious, courteous, honest and done timely More

by MSPLON
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Rueda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 01, 2022

Very professional & helpful with work performed in timely fashion. Answer questions & provide suggestions. Nice waiting area & facilities. More

by avastia5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Al Piemonte Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 31, 2021

If you want a professional, knowledgeable and courteous shop, you need not look any further. They follow through on what they promise. More

by NEWCARFROM CASTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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