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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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February 05, 2022

Excellent service. Service writer was friendly and helpful. Vehicle was in and out of service in a short amount of time More

by JESUS.G.AYALA82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Moore
Feb 08, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 30, 2022

Excellent,my favorite dealership will be back very friendly and knowledgeable andp polite and fast More

by Sole4reel.01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 30, 2022

Nickolas was polite and informative. The work took as long as promised. Service staff friendly and not pushy. More

by karen.keane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas in Service
Jan 31, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 29, 2022

Worst dealer ever! Never going back! Those “technicians” dont know what they are doing i dont see nobody wearing a mask inside while this Covid-19 is killing people. People aren’t friendly here either those More

by Nick O tein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2022

Performed the work correctly and in a timely manner. Service folk were friendly and informative. More

by JERRYHAKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Al Piemonte Buick GMC responded

Jerry, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 27, 2022

Nick Moore was accommodating and efficient. He got done what I asked for and backed off when I said I didn’t want anything else. Because of that, I’ll be back. More

by BLACKJACKMENTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Moore
Jan 28, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 23, 2022

I felt I could trust everyone I came into contact with and was impressed by the level of customer service. More

by CDANIELS52200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alecia and Maria were amazing to work with , Frank Stanghellini
Jan 25, 2022 -

Al Piemonte Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 20, 2022

Although I am still disappointed that when I walked in the door there were no plastic barriers between the associate and customer but they did not even have masks on I was impressed that as I stood 6' bac More

by MWYTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Al Piemonte Buick GMC responded

We are so glad to read that you had an overall positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 19, 2022

I was having a problem with my truck. I took it in for service, spoke with Nicholas Moore, about the issue that I was having with my truck, he quickly helped me understand the problem, was very detailed p More

by betsyflores2002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
Jan 20, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 18, 2022

Second major repair I’ve had to make in 2 months time and they made it as painless as possible. Car drives like new! More

by DMC2K5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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