Al Piemonte Buick GMC - Service Center
Elmhurst, IL
593 Reviews of Al Piemonte Buick GMC - Service Center
Great service department. Always keeps you updated about the progress of your vehicle. Professional attitude. Always keeps you updated about the progress of your vehicle. Professional attitude. More
Service advisor was helpful, but car was not fixed. It was in for 2 weeks. I got it back Saturday, and it seemed to run OK for a day before problem started again Monday evening. Last night the engine l It was in for 2 weeks. I got it back Saturday, and it seemed to run OK for a day before problem started again Monday evening. Last night the engine light went on. I called this morning (Wednesday) to get it back in and fixed and to get a loaner vehicle. Hopeful they will stand by their work after a $6900 repair bill (which was under their estimate but much higher than online estimates I received for the repair that was to be done). More
Took me in didn’t listening to what I was saying or what was wrong an the other man was just rude I was the only one in service at the time could have been friendly an in viting not like I was going to ha was wrong an the other man was just rude I was the only one in service at the time could have been friendly an in viting not like I was going to have a root canal More
Excellent service! Always a pleasure doing business with them whether it’s for service or a purchase I won’t go anywhere else Always a pleasure doing business with them whether it’s for service or a purchase I won’t go anywhere else More
Very professional with clients. Have been there many of times to get work done and haven’t had any complaints thus far. Will definitely be going back. Have been there many of times to get work done and haven’t had any complaints thus far. Will definitely be going back. More
My two recent contacts with Al Piemonte GMC have been the best ever. In the past, I have purchased my last 5 vehicles from Ettleson Buick and Cadillac, which until now have been the best, and are still best ever. In the past, I have purchased my last 5 vehicles from Ettleson Buick and Cadillac, which until now have been the best, and are still great, but the recent services I received from Al Piemonte GMC have exceeded all past contacts anywhere. My personal contact with Nicholas Moore in the Service Department couldn’t be better, he was knowledgeable and friendly, and made certain that my car was taken care of as expected. He even arranged for transportation home after I dropped my vehicle off. I cannot say enough about the superior treatment I received, in fact, when I purchase my next vehicle I will definitely come to Al Piemonte GMC just on the basis of the current service I received. Please extend my personal thanks and appreciation to Mr. Nicholas Moore for the services he provided to me! Thank you, John ‘Jack’ Kielczynski More
Good customer service in the vehicle service. Todd was a big help with my truck. Todd was a big help with my truck. More
Todd, my service writer, was very attentive to the issue with my Silverado. He got me in right away. The repair took a couple of days which was expected. They have always done well with the services on my t with my Silverado. He got me in right away. The repair took a couple of days which was expected. They have always done well with the services on my truck! More
Every time I bring my car in for service ,always greeted with a smile and ask what is needed. I never leave with dissatisfaction. Never happy about bring my car in but always satisficed. with a smile and ask what is needed. I never leave with dissatisfaction. Never happy about bring my car in but always satisficed. More