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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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April 20, 2022

I was able to drop my car off in the morning then dropped off at work then picked up at work to go get my vehicle after work has been done. More

by fschiller0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
Apr 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 17, 2022

I believe this dealership is a good place to service vehicles and to buy cars More

by PERCIVEPOLK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 13, 2022

The service representatives are always helpful and Todd's service advice is much appreciated. Todd is one reason we always come back to the Al Piemonte dealership for our service needs. More

by lubamclay@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 11, 2022

Great service department. Always keeps you updated about the progress of your vehicle. Professional attitude. More

by flococo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 06, 2022

Service advisor was helpful, but car was not fixed. It was in for 2 weeks. I got it back Saturday, and it seemed to run OK for a day before problem started again Monday evening. Last night the engine l More

by paul@palian.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 08, 2022 -

Al Piemonte Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

April 02, 2022

Very nice service team, and very helpful with the issues. Fast services and clean waiting area More

by GEMINI6464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Apr 06, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 01, 2022

Took me in didn’t listening to what I was saying or what was wrong an the other man was just rude I was the only one in service at the time could have been friendly an in viting not like I was going to ha More

by ROYALPET1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Froehlich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Al Piemonte Buick GMC responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2022

Excellent service! Always a pleasure doing business with them whether it’s for service or a purchase I won’t go anywhere else More

by RENEELAVERE267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
Apr 01, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 31, 2022

Very professional with clients. Have been there many of times to get work done and haven’t had any complaints thus far. Will definitely be going back. More

by MATTHEW_RIHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

March 29, 2022

My two recent contacts with Al Piemonte GMC have been the best ever. In the past, I have purchased my last 5 vehicles from Ettleson Buick and Cadillac, which until now have been the best, and are still More

by Metracop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore. 5 STARS
Mar 31, 2022 -

Al Piemonte Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Nicholas was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Apr 01, 2022 -

Metracop responded

I’ve been back once again this week on a follow up on my previous service! Once again I asked Nicholas Moore to help handle my problem. Once again he handled the minor problem that had arisen, I cannot tell you how pleased I was with his service as well as the others who worked on my vehicle, I’m close to finding something wrong with my Buick LaCrosse so I can come the Al Piemonte GMC for the excellent service I have received in the past! Thank You, John ‘Jack’ Kielczynski Chgoipa50@aol.com

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