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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
594 Reviews

594 Reviews of Al Piemonte Buick GMC - Service Center

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June 24, 2022

The area or waiting room is clean, personel or technician were helpful.I’m very satisfied. More

by sulpiciozabala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Al Piemonte Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2022

Great customer service and communication throughout the process. My truck was repaired during the timeframe outlined by Nick and for a slightly less cost than quoted. More

by dougfedorchak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 14, 2022 -

Al Piemonte Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 12, 2022

Nicholas was absolutely amazing to work with. He took care of every single thing and kept me informed. I never want to work with anyone else! He is the definition of customer service. More

by LEAHCHAVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas
Jun 15, 2022 -

Al Piemonte Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 10, 2022

I have been taking my 2014 Acadia here for several years, and will continue doing so until we no longer own the vehicle. Nearly 100K in and thanks to the service team, it is still going strong. More

by rev.sampson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 06, 2022

Very good crevice at all times a go there they give a good cervice and I don’t have to wait to long for the cervice the provide for my truck More

by IRIOS05257605
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 04, 2022

Fantastic service department. Todd is very knowledgeable and friendly. I would highly recommend them to my friends. More

by psharp54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

June 03, 2022

Work was done on a timely manner. Thanks I would recommend Al Piemonte to all More

by JOHNPENA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Al Piemonte Buick GMC responded

Thank you for the great review. Is there anything we can improve to earn a 5 star? Please give us a call to discuss this in person. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 27, 2022

incredible service from todd and work was done quickly which is very convenient for me More

by TKNIGHTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Al Piemonte Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 21, 2022

Oil change and warranty work only in the future. Can't afford $180.00 per hour labor rate. More

by HNS.STAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

May 19, 2022

We are long time customers of this dealership and we love GMC products, but we keep our vehicles for an average of 10 years. Todd Froelich and the amazing service department is the reason we keep coming ba More

by DAVALENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Al Piemonte Buick GMC responded

We are pleased to hear that you had an excellent experience with Todd and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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