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Al Piemonte Buick GMC - Service Center

Elmhurst, IL

4.5
576 Reviews

576 Reviews of Al Piemonte Buick GMC - Service Center

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May 21, 2022

Oil change and warranty work only in the future. Can't afford $180.00 per hour labor rate. More

by HNS.STAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Al Piemonte Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

May 19, 2022

We are long time customers of this dealership and we love GMC products, but we keep our vehicles for an average of 10 years. Todd Froelich and the amazing service department is the reason we keep coming ba More

by DAVALENTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Al Piemonte Buick GMC responded

We are pleased to hear that you had an excellent experience with Todd and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 18, 2022

Everyone was friendly and helpful. I was able to get my car’s oil changed and gas line drained in a fair amount of time. More

by pmarlow123abc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022 -

Al Piemonte Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 15, 2022

great experience. speedy and took care of everything!! no complaints here! we will be back! More

by KRIS92885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2022

My service writer was great! He was so nice about everything when explaining what I needed done to my car! More

by SCOLALUCIA127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 13, 2022

Excellent! Stopped in to see if I could make an appointment to bring in my Encore for an oil change, new filters and tire rotation. Nicholas Moore was so nice, More

by BBROMENS
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
May 16, 2022 -

Al Piemonte Buick GMC responded

Hi BBROMENS and thank you for your kind words. We are very happy to hear that Nicholas was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 12, 2022

the service was great. ..i was in out quick and easy...service people were friendly More

by MARCOMANCINELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Al Piemonte Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 10, 2022

I did not have a service appointment but just came in. They were able to fit me in the same day and most accommodating More

by jalarsen27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Valdivia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Al Piemonte Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

May 04, 2022

I expected to wait 2 hours for service, however it only took just over 1 hour More

by TONYCAT303
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Al Piemonte Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

April 30, 2022

Service staff is always very helpful. Todd always gets me an answer for any questions I may have. More

by FOOTMAN86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Froehlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Al Piemonte Buick GMC responded

Hi FOOTMAN86 and thank you for your kind words. We are very happy to hear that Todd was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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